I am very dissatisfied with this business Someone recommended Scott's to try to get pictures from a CD for me and put the pictures on a thumb drive When I dropped off the CD early July 2018, I gave my debit card and was charged that same day First text I received was to give him a call I called, and Scott was still trying different strategies to unlock pictures on the CD Then I sent a text on July at 4:12p.m I had not heard from Scott, and was just going to take the CD backThe business was closed I had stopped by the previous week and was told my CD was at another location I received a reply to my text saying they were unable to get anything off the CD He was crediting my card His mom was ill and he offered to mail the CD to me I appreciated the refund offer of $After two weeks, I texted and asked about my account being credited He said in the past two weeks his mother passed away, and "I'll get it taken care of for you." As of September 4, this has never been resolved
I am very dissatisfied with this business Someone recommended Scott's to try to get pictures from a CD for me and put the pictures on a thumb drive When I dropped off the CD early July 2018, I gave my debit card and was charged that same day First text I received was to give him a call I called, and Scott was still trying different strategies to unlock pictures on the CD Then I sent a text on July at 4:12p.m I had not heard from Scott, and was just going to take the CD backThe business was closed I had stopped by the previous week and was told my CD was at another location I received a reply to my text saying they were unable to get anything off the CD He was crediting my card His mom was ill and he offered to mail the CD to me I appreciated the refund offer of $After two weeks, I texted and asked about my account being credited He said in the past two weeks his mother passed away, and "I'll get it taken care of for you." As of September 4, this has never been resolved