Revdex.com:As long as this is removed from the credit report as a negative this is a fine result. The point about [redacted] is that [redacted] does not use Wakefield as a collection agency.
Sincerely,
[redacted]
Re: Wakefield and Associates file number [redacted] This account was placed with Wakefield and Associates for collection by Carepoint, P.C. on October 9, 2015. An initial notice related to this account was sent to the consumer on October 12, 2015. A copy of this notice is...
attached. This account relates to physician services provided to the consumer in the emergency department at Sky Ridge on May 6, 2015. The balance placed with our office is the remaining balance after insurance payments were received and credited. According to our client, the consumer had made payments directly to it that were credited to other accounts the consumer on which the consumer was guarantor with the provider. Attached is verification of this account which details the date of service, name of the provider, insurance payments, adjustments, and balance due at the time the account was assigned to collections. The current balance due is $134.53, which includes $9.93 in interest accrued. When we spoke with the consumer last on March 1, 2016, the consumer claimed that this account was the result of identity theft, however, as of today we have not received any paperwork from her regarding her claim. In addition, we have not been notified by the credit reporting agencies of any dispute filed with them related to this account. We have dispositioned this account as disputed in our system and have informed the credit reporting agencies of the disputed status of the account.
Re: Wakefield and Associates file number [redacted] Two medical accounts were placed with our office for collection on or about January 8, 2016. On January 11, 2016, an initial notice was sent to the consumer regarding both accounts, a copy of which is attached. We have attempted calls...
to the consumer 8 times between January 13, 2016, and March 14, 2016, which resulted in just one conversation. All call attempts were within the time frames allowed by law and not at an unreasonable frequency. Contrary to the consumer’s claim, no threat of arrest or legal action occurred in the call. Attached is validation for each of the accounts placed with our office for collection. These show that the original balance has been reduced by at least one payment on each account, presumably made by the consumer’s insurance. We have dispositioned these accounts as disputed in our system.
Mr. [redacted], Wakefield and Associates (WA) has reviewed your complaint and offers the following response. Mr. [redacted] I received your voicemail on 4/21/17, the number you provided in your message has been removed from our system. If you require additional assistance please...
contact [redacted], Compliance Officer for Wakefield and Associates at [redacted]
Wakefield & Associates (WA) has investigated the complaint filed by [redacted] on 3/13/2018 and offers the following response. Our client Trident Emergency Department placed and account in our office on 12/22/2017 for services rendered to [redacted] on 11/1/2016. WA did...
mail a notice (attached) to Ms. [redacted] on 2/3/2018 which provided her the account details and the FDCPA Validation notice. This letter was mailed to [redacted]. in [redacted]. This letter was not returned to WA. If Ms. [redacted] requires additional assistance she can contact WA directly at (800) 264-9399.
Re: Wakefield & Associates file number [redacted] On October 22, 2015, Wakefield and Associates received a written request to cease communication and request for validation. On October 26, 2015 we sent the consumer an itemization of all accounts which had been placed with Wakefield and...
Associates for collection up to that date. I have provided an updated itemization which includes the account placed with us since that communication. Also attached is validation containing information provided by the original creditor. The consumer has made payments on this account as recently as November, 2015. Wakefield and Associates has updated the status of her account as disputed. On March 16, 2016, we provided the consumer with an initial notice related to a new placement which was placed in our office for collection on March 15, 2016. We have a duty to inform consumers of their rights related to new accounts placed with us for collection. Attached is the notice sent to the consumer on March 17, 2016, and validation of this account.
RE: Wakefield & Associates file number [redacted] This account from [redacted] was placed with our office for collection on June 9, 2015. A notice related to this account was sent to the consumer the next day. We have had a number of conversations with the...
consumer. On December 29, we were informed by our client that they wrote off the balance due in 2015 as the result of a [redacted] denial, and the account was placed for collection in error. The account has been returned to [redacted] and is no longer in collections. We apologize for any inconvenience the consumer has experienced.
Today we resolved this issue with Mr. [redacted]. The action against him is in process of being dismissed, and the court costs are waived. We have submitted a request to credit reporting agencies to remove this item from the consumer's credit report.
b>
Complaint: [redacted]
I am rejecting this response because:
First of all, I never heard of this place. I never received a bill from them. I looked at attachment and the address they sent it to I have not lived at since 1984!! So they are very wrong. And after looking over the alleged bill they sent to that address, it is wrong also.
Plus, I have been paying on both of those accounts. I pay directly to [redacted] and not their billing department. What else do you want, I am making payments. I could file bankrupt or I could just quit my job and get on Welfare - might be good for me since I do have so many medical issues.
So, I am not disputing I owe [redacted] $490 on two accounts. I am not stupid and keep track of every dollar I have. And I have been paying [redacted]. I do not owe you any money and will not pay you any. I pay on my accounts.
Leave me alone. You have been told not to call me at work and if it does happen again an attorney general report will be made.
Sincerely,
[redacted]
Wakefield & Associates has reviewed the complaint filed by [redacted] on 10/5/2017 and offers the following response. [redacted] does not identify which account she is disputing in her complaint. WA is currently credit reporting on an account placed with WA by our client...
[redacted]. This account was placed with WA on 5/6/2014 for services rendered to [redacted] on 9/19/2013. WA has updated the status of this account to reflect [redacted]’s dispute and has transmitted the status change to the credit reporting agencies. WA initiated a reasonable investigation into the dispute and has attached the results of the investigation to this response.
Complaint: [redacted]
I am rejecting this response because:
Please advice company I will go further up with other agencies and my attorney Please send me a copy of all material to my address Sincerely,
[redacted]
Initial Business Response /* (1000, 6, 2015/10/30) */
RE: Wakefiled & Associates file number XXXXXXXXXX
This account was placed with [redacted] and Associates for collection by Washington University Physicians on October 21, 2015. It relates to the balance due after insurance payments were made...
related to services provided to [redacted] on June 10, 2014.
Attached is an itemized statement provided to [redacted] and Associates by the original creditor. It serves as validation of the account. Related to the consumer's concern related to credit reporting, due to the balance of the account it is not eligible for credit reporting under our company's credit reporting guidelines.
In accordance with the consumer's demand, [redacted] and Associates will cease communicating with him regarding this account, however, it will remain open, and is due and owing.
Initial Consumer Rebuttal /* (2000, 8, 2015/11/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The firm's response is adequate and satisfactory, but minimally so. [redacted] & Associates, if they wish to conduct their business with the highest possible level of ethics, should require their clients to provide evidence that customers actually receive bills for services. In this case, no bill was received from Washington Physicians. This extra step insures consumers are protected from errors before receiving third party collection attempts.
I sincerely appreciate [redacted] & Associates responding speedily to this matter, and pray God's blessing on all those working at the firm.
Upon receipt of the consumer's complaint, we investigated the consumer's concerns. Realizing that the consumer's account was a worker's comp related claim, we instructed credit reporting agencies to remove the account from the consumer's credit report on December 2, 2016. We apologize...
for the unsatisfactory customer experience that the consumer had with our office.
Wakefield & Associates (WA) has reviewed the rejection submitted by [redacted] on complaint [redacted]. WA provided our response on 1/2/2018 to Mr. [redacted]’s complaint. All of Mr. [redacted]’s accounts are in disputed status. As a courtesy WA has submitted a request for credit deletion of his accounts if applicable. Please advise Mr. [redacted] his accounts will remain open and owing.
Initial Business Response /[redacted]/
Mr. [redacted] did send a letter to [redacted] & Associates requesting more information on his account. We received that letter in our office 4/27/15 and we have 30 days to provide the itemized statement. The itemized has been sent out to Mr....
[redacted] and he should be receiving it any time.
Initial Consumer Rebuttal /[redacted]/
(The consumer indicated he/she DID NOT accept the response from the business.)
They only supplied a bill dated 2/2011. The Creditor did not answer the following questions:
Please supply the information below so that I can be fully informed:
Why you think I owe the debt and to whom I owe it, including:
If this debt started with a different creditor, provide the name and address of the original creditor, the account number used by that creditor, and the amount owed to that creditor at the time it was transferred. When you identify the original creditor, please provide any other
name by which I might know them, if that is different from the official name. In addition, tell me when the current creditor obtained the debt and who the current creditor obtained it from.
Provide verification and documentation that there is a valid basis for claiming that I am required to pay the debt to the current creditor. For example, can you provide a copy of the written agreement that created my original requirement to pay?
If you are asking that I pay a debt that somebody else is or was required to pay, identify that person. Provide verification and documentation about why this is a debt that I am required to pay.
The amount and age of the debt, including:
A copy of the last billing statement sent to me by the original creditor.
State the amount of the debt when you obtained it, and when that was.
If there have been any additional interest, fees or charges added since the last billing statement from the original creditor, provide an itemization showing the dates and amount of each added amount. In addition, explain how the added interest, fees or other charges are expressly authorized by the agreement creating the debt or are permitted by law.
If there have been any payments or other reductions since the last billing statement from the original creditor, provide an itemization showing the dates and amount of each of them.
If there have been any other changes or adjustments since the last billing statement from the original creditor, please provide full verification and documentation of the amount you are trying to collect. Explain how that amount was calculated. In addition, explain how the other changes or adjustments are expressly authorized by the agreement creating the debt or permitted by law.
Tell me when the creditor claims this debt became due and when it became delinquent.
Identify the date of the last payment made on this account.
Have you made a determination that this debt is within the statute of limitations applicable to it? Tell me when you think the statute of limitations expires for this debt, and how you determined that.
Details about your authority to collect this debt.
I would like more information about your firm before I discuss the debt with you. Does your firm have a debt collection license from my state? If not, say why not. If so, provide the date of the license, the name on the license, the license number, and the name, address and telephone number of the state agency issuing the license.
If you are contacting me from a place outside my state, does your firm have a debt collection license from that place? If so, provide the date of the license, the name on the license, the license number, and the name, address and telephone number of the state agency issuing the license.
I have asked for this information because I have some questions. I need to hear from you to make an informed decision about your claim that I owe this money. I am open to communicating with you for this purpose. In order to make sure that I am not put at any disadvantage, in the meantime please treat this debt as being in dispute and under discussion between us.
In addition to providing the information requested above, please let me know whether you are prepared to accept less than the balance you are claiming is owed. If so, please tell me in writing your offer with the amount you will accept to fully resolve the account.
Final Consumer Response /[redacted]/
(The consumer indicated he/she DID NOT accept the response from the business.)
There is no itemizing just a bill receipt back dated into 2011. Statue of limitation is passed * years. All other questions including how They obtained this information has not been answered. Fraud activity seems apparent with this company.
Final Business Response /[redacted]/
There is no fraud on this account. The account was sent to us for collections from Carepoint, PC on 7/5/11. The account is for ER physicians at St Lukes. The statute of limitations is 6 years and not 3 years. [redacted] & Associates has provided the required itemization to Mr. [redacted].
Initial Business Response /* (1000, 10, 2015/09/25) */
[redacted]'s account was placed with [redacted] and Associates for collection on December 29, 2014. An initial notice was sent to the consumer on March 25, 2015, informing her that [redacted] and Associates was handling her account on behalf...
of [redacted] obtained a judgment (case number 2014CXXXXXX) on July 8, 2014, and a stipulated payment plan of $100 per month was agreed. Payments that the consumer has made to [redacted] have been credited to her account. Her total remaining balance as of today is $544.49. She should make all future payments directly to [redacted] and Associates at [redacted] XXXXX, or she can make payments online at www.wakefieldpaymentsolutions.com. If she would like to speak with a [redacted] and Associates representative regarding her account, she may call XXX-XXX-XXXX. We apologize for any confusion [redacted] may have experienced related to this matter.
Initial Consumer Rebuttal /* (3000, 12, 2015/10/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have received no notification from [redacted] or [redacted] regarding this account, as of today I have paid more than 1400.00, which leaves a balance of 232.00 I need the correct payoff information. All of my payments have been going to [redacted] which I believe is now [redacted] I want all my payment credited, all of this removed m=from my credit report. I have send 2 contact emails to [redacted] and I have not received anything back from them
Final Consumer Response /* (4200, 20, 2015/10/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
My orginal case and agreement were with library aquasition, I have the court document to prove such, I want a lit of all payments made as I have made over 1400.00 in payments. I still have nothing that has been mailed to me, nothing regarding accounts or anything. I'm requesting it immediatly. My address is po box 142 parker co XXXXX
Final Business Response /* (4000, 22, 2015/10/30) */
We are mailing an itemization of the consumer's payments to her today, including a contact number for her to call should she have further questions.
re: Wakefield & Associates file number [redacted]. The consumer is mistaken about the accounts placed with Wakefield & Associates for collection. Two accounts have been placed for collection by Emergency Medicine Associates, relating to physician services provided to her in...
on October 16, 2015, and October 18, 2015 at St. Mary's Hospital. There are two charges because there were two distinct dates of service. These files were placed with our office for collection January 18, 2016, and an initial notice informing her of these accounts was sent to her on January 19, 2016. A copy of that notice is attached. When the consumer spoke with our collector she said that she had provided her insurance information and abruptly ended the call. While she may have provided her insurance information to the hospital, this information was not conveyed to the billing office for the doctors who treated her. The group bills separately for its services--billing is not done by the hospital. Wakefield & Associates can assist the consumer by billing her insurance on her behalf and on behalf of our client. She need only call our office at ###-###-####, ext. 3205, and [redacted], the person with whom she previously spoke, can gather the necessary information to start the process.
According to our records, Wakefield and Associates made a single call to [redacted] telephone number ending in 2016. His phone number was associated with another individual, however, upon receipt of his complaint, we took steps to prevent any further calls to his number. We apologize for...
any inconvenience this call may have caused him. Tell us why here...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Initial Business Response /* (1000, 14, 2015/09/25) */
While the consumer's account at [redacted] and Associates, is closed with a zero balance and has been returned to [redacted] we would like to provide clarification for the consumer. The timeline related to the consumer's account is as...
follows: on July 14, 2014, a judgment was entered against the consumer related to his [redacted] account in favor of [redacted] Only June 17, 2014, [redacted] was informed that the consumer had filed bankruptcy, and on November 24, 2014, the debt was discharged in the consumer's bankruptcy. While the judgment predates the bankruptcy, the fact of the bankruptcy nullifies the judgment. The judgment appearing on the consumer's credit report was not reported by [redacted] but by a third party that sweeps public records and furnishes information on judgments to credit reporting agencies. The recourse the consumer has at this point is to inform the credit reporting agencies of the situation and request them to delete the judgment from his consumer report. This can be achieved by accessing each of the credit reporting agencies' websites at [redacted] com, [redacted] and [redacted]
Initial Consumer Rebuttal /* (3000, 16, 2015/09/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
It was [redacted] that put the judgement on my credit report.
Revdex.com:As long as this is removed from the credit report as a negative this is a fine result. The point about [redacted] is that [redacted] does not use Wakefield as a collection agency.
Sincerely,
[redacted]
Re: Wakefield and Associates file number [redacted] This account was placed with Wakefield and Associates for collection by Carepoint, P.C. on October 9, 2015. An initial notice related to this account was sent to the consumer on October 12, 2015. A copy of this notice is...
attached. This account relates to physician services provided to the consumer in the emergency department at Sky Ridge on May 6, 2015. The balance placed with our office is the remaining balance after insurance payments were received and credited. According to our client, the consumer had made payments directly to it that were credited to other accounts the consumer on which the consumer was guarantor with the provider. Attached is verification of this account which details the date of service, name of the provider, insurance payments, adjustments, and balance due at the time the account was assigned to collections. The current balance due is $134.53, which includes $9.93 in interest accrued. When we spoke with the consumer last on March 1, 2016, the consumer claimed that this account was the result of identity theft, however, as of today we have not received any paperwork from her regarding her claim. In addition, we have not been notified by the credit reporting agencies of any dispute filed with them related to this account. We have dispositioned this account as disputed in our system and have informed the credit reporting agencies of the disputed status of the account.
Re: Wakefield and Associates file number [redacted] Two medical accounts were placed with our office for collection on or about January 8, 2016. On January 11, 2016, an initial notice was sent to the consumer regarding both accounts, a copy of which is attached. We have attempted calls...
to the consumer 8 times between January 13, 2016, and March 14, 2016, which resulted in just one conversation. All call attempts were within the time frames allowed by law and not at an unreasonable frequency. Contrary to the consumer’s claim, no threat of arrest or legal action occurred in the call. Attached is validation for each of the accounts placed with our office for collection. These show that the original balance has been reduced by at least one payment on each account, presumably made by the consumer’s insurance. We have dispositioned these accounts as disputed in our system.
Mr. [redacted], Wakefield and Associates (WA) has reviewed your complaint and offers the following response. Mr. [redacted] I received your voicemail on 4/21/17, the number you provided in your message has been removed from our system. If you require additional assistance please...
contact [redacted], Compliance Officer for Wakefield and Associates at [redacted]
Wakefield & Associates (WA) has investigated the complaint filed by [redacted] on 3/13/2018 and offers the following response. Our client Trident Emergency Department placed and account in our office on 12/22/2017 for services rendered to [redacted] on 11/1/2016. WA did...
mail a notice (attached) to Ms. [redacted] on 2/3/2018 which provided her the account details and the FDCPA Validation notice. This letter was mailed to [redacted]. in [redacted]. This letter was not returned to WA. If Ms. [redacted] requires additional assistance she can contact WA directly at (800) 264-9399.
Re: Wakefield & Associates file number [redacted] On October 22, 2015, Wakefield and Associates received a written request to cease communication and request for validation. On October 26, 2015 we sent the consumer an itemization of all accounts which had been placed with Wakefield and...
Associates for collection up to that date. I have provided an updated itemization which includes the account placed with us since that communication. Also attached is validation containing information provided by the original creditor. The consumer has made payments on this account as recently as November, 2015. Wakefield and Associates has updated the status of her account as disputed. On March 16, 2016, we provided the consumer with an initial notice related to a new placement which was placed in our office for collection on March 15, 2016. We have a duty to inform consumers of their rights related to new accounts placed with us for collection. Attached is the notice sent to the consumer on March 17, 2016, and validation of this account.
RE: Wakefield & Associates file number [redacted] This account from [redacted] was placed with our office for collection on June 9, 2015. A notice related to this account was sent to the consumer the next day. We have had a number of conversations with the...
consumer. On December 29, we were informed by our client that they wrote off the balance due in 2015 as the result of a [redacted] denial, and the account was placed for collection in error. The account has been returned to [redacted] and is no longer in collections. We apologize for any inconvenience the consumer has experienced.
Today we resolved this issue with Mr. [redacted]. The action against him is in process of being dismissed, and the court costs are waived. We have submitted a request to credit reporting agencies to remove this item from the consumer's credit report.
b>
Complaint: [redacted]
I am rejecting this response because:
First of all, I never heard of this place. I never received a bill from them. I looked at attachment and the address they sent it to I have not lived at since 1984!! So they are very wrong. And after looking over the alleged bill they sent to that address, it is wrong also.
Plus, I have been paying on both of those accounts. I pay directly to [redacted] and not their billing department. What else do you want, I am making payments. I could file bankrupt or I could just quit my job and get on Welfare - might be good for me since I do have so many medical issues.
So, I am not disputing I owe [redacted] $490 on two accounts. I am not stupid and keep track of every dollar I have. And I have been paying [redacted]. I do not owe you any money and will not pay you any. I pay on my accounts.
Leave me alone. You have been told not to call me at work and if it does happen again an attorney general report will be made.
Sincerely,
[redacted]
Wakefield & Associates has reviewed the complaint filed by [redacted] on 10/5/2017 and offers the following response. [redacted] does not identify which account she is disputing in her complaint. WA is currently credit reporting on an account placed with WA by our client...
[redacted]. This account was placed with WA on 5/6/2014 for services rendered to [redacted] on 9/19/2013. WA has updated the status of this account to reflect [redacted]’s dispute and has transmitted the status change to the credit reporting agencies. WA initiated a reasonable investigation into the dispute and has attached the results of the investigation to this response.
Complaint: [redacted]
I am rejecting this response because:
Please advice company I will go further up with other agencies and my attorney Please send me a copy of all material to my address Sincerely,
[redacted]
Initial Business Response /* (1000, 6, 2015/10/30) */
RE: Wakefiled & Associates file number XXXXXXXXXX
This account was placed with [redacted] and Associates for collection by Washington University Physicians on October 21, 2015. It relates to the balance due after insurance payments were made...
related to services provided to [redacted] on June 10, 2014.
Attached is an itemized statement provided to [redacted] and Associates by the original creditor. It serves as validation of the account. Related to the consumer's concern related to credit reporting, due to the balance of the account it is not eligible for credit reporting under our company's credit reporting guidelines.
In accordance with the consumer's demand, [redacted] and Associates will cease communicating with him regarding this account, however, it will remain open, and is due and owing.
Initial Consumer Rebuttal /* (2000, 8, 2015/11/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The firm's response is adequate and satisfactory, but minimally so. [redacted] & Associates, if they wish to conduct their business with the highest possible level of ethics, should require their clients to provide evidence that customers actually receive bills for services. In this case, no bill was received from Washington Physicians. This extra step insures consumers are protected from errors before receiving third party collection attempts.
I sincerely appreciate [redacted] & Associates responding speedily to this matter, and pray God's blessing on all those working at the firm.
Upon receipt of the consumer's complaint, we investigated the consumer's concerns. Realizing that the consumer's account was a worker's comp related claim, we instructed credit reporting agencies to remove the account from the consumer's credit report on December 2, 2016. We apologize...
for the unsatisfactory customer experience that the consumer had with our office.
Wakefield & Associates (WA) has reviewed the rejection submitted by [redacted] on complaint [redacted]. WA provided our response on 1/2/2018 to Mr. [redacted]’s complaint. All of Mr. [redacted]’s accounts are in disputed status. As a courtesy WA has submitted a request for credit deletion of his accounts if applicable. Please advise Mr. [redacted] his accounts will remain open and owing.
Initial Business Response /[redacted]/
Mr. [redacted] did send a letter to [redacted] & Associates requesting more information on his account. We received that letter in our office 4/27/15 and we have 30 days to provide the itemized statement. The itemized has been sent out to Mr....
[redacted] and he should be receiving it any time.
Initial Consumer Rebuttal /[redacted]/
(The consumer indicated he/she DID NOT accept the response from the business.)
They only supplied a bill dated 2/2011. The Creditor did not answer the following questions:
Please supply the information below so that I can be fully informed:
Why you think I owe the debt and to whom I owe it, including:
If this debt started with a different creditor, provide the name and address of the original creditor, the account number used by that creditor, and the amount owed to that creditor at the time it was transferred. When you identify the original creditor, please provide any other
name by which I might know them, if that is different from the official name. In addition, tell me when the current creditor obtained the debt and who the current creditor obtained it from.
Provide verification and documentation that there is a valid basis for claiming that I am required to pay the debt to the current creditor. For example, can you provide a copy of the written agreement that created my original requirement to pay?
If you are asking that I pay a debt that somebody else is or was required to pay, identify that person. Provide verification and documentation about why this is a debt that I am required to pay.
The amount and age of the debt, including:
A copy of the last billing statement sent to me by the original creditor.
State the amount of the debt when you obtained it, and when that was.
If there have been any additional interest, fees or charges added since the last billing statement from the original creditor, provide an itemization showing the dates and amount of each added amount. In addition, explain how the added interest, fees or other charges are expressly authorized by the agreement creating the debt or are permitted by law.
If there have been any payments or other reductions since the last billing statement from the original creditor, provide an itemization showing the dates and amount of each of them.
If there have been any other changes or adjustments since the last billing statement from the original creditor, please provide full verification and documentation of the amount you are trying to collect. Explain how that amount was calculated. In addition, explain how the other changes or adjustments are expressly authorized by the agreement creating the debt or permitted by law.
Tell me when the creditor claims this debt became due and when it became delinquent.
Identify the date of the last payment made on this account.
Have you made a determination that this debt is within the statute of limitations applicable to it? Tell me when you think the statute of limitations expires for this debt, and how you determined that.
Details about your authority to collect this debt.
I would like more information about your firm before I discuss the debt with you. Does your firm have a debt collection license from my state? If not, say why not. If so, provide the date of the license, the name on the license, the license number, and the name, address and telephone number of the state agency issuing the license.
If you are contacting me from a place outside my state, does your firm have a debt collection license from that place? If so, provide the date of the license, the name on the license, the license number, and the name, address and telephone number of the state agency issuing the license.
I have asked for this information because I have some questions. I need to hear from you to make an informed decision about your claim that I owe this money. I am open to communicating with you for this purpose. In order to make sure that I am not put at any disadvantage, in the meantime please treat this debt as being in dispute and under discussion between us.
In addition to providing the information requested above, please let me know whether you are prepared to accept less than the balance you are claiming is owed. If so, please tell me in writing your offer with the amount you will accept to fully resolve the account.
Final Consumer Response /[redacted]/
(The consumer indicated he/she DID NOT accept the response from the business.)
There is no itemizing just a bill receipt back dated into 2011. Statue of limitation is passed * years. All other questions including how They obtained this information has not been answered. Fraud activity seems apparent with this company.
Final Business Response /[redacted]/
There is no fraud on this account. The account was sent to us for collections from Carepoint, PC on 7/5/11. The account is for ER physicians at St Lukes. The statute of limitations is 6 years and not 3 years. [redacted] & Associates has provided the required itemization to Mr. [redacted].
Initial Business Response /* (1000, 10, 2015/09/25) */
[redacted]'s account was placed with [redacted] and Associates for collection on December 29, 2014. An initial notice was sent to the consumer on March 25, 2015, informing her that [redacted] and Associates was handling her account on behalf...
of [redacted] obtained a judgment (case number 2014CXXXXXX) on July 8, 2014, and a stipulated payment plan of $100 per month was agreed. Payments that the consumer has made to [redacted] have been credited to her account. Her total remaining balance as of today is $544.49. She should make all future payments directly to [redacted] and Associates at [redacted] XXXXX, or she can make payments online at www.wakefieldpaymentsolutions.com. If she would like to speak with a [redacted] and Associates representative regarding her account, she may call XXX-XXX-XXXX. We apologize for any confusion [redacted] may have experienced related to this matter.
Initial Consumer Rebuttal /* (3000, 12, 2015/10/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have received no notification from [redacted] or [redacted] regarding this account, as of today I have paid more than 1400.00, which leaves a balance of 232.00 I need the correct payoff information. All of my payments have been going to [redacted] which I believe is now [redacted] I want all my payment credited, all of this removed m=from my credit report. I have send 2 contact emails to [redacted] and I have not received anything back from them
Final Consumer Response /* (4200, 20, 2015/10/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
My orginal case and agreement were with library aquasition, I have the court document to prove such, I want a lit of all payments made as I have made over 1400.00 in payments. I still have nothing that has been mailed to me, nothing regarding accounts or anything. I'm requesting it immediatly. My address is po box 142 parker co XXXXX
Final Business Response /* (4000, 22, 2015/10/30) */
We are mailing an itemization of the consumer's payments to her today, including a contact number for her to call should she have further questions.
re: Wakefield & Associates file number [redacted]. The consumer is mistaken about the accounts placed with Wakefield & Associates for collection. Two accounts have been placed for collection by Emergency Medicine Associates, relating to physician services provided to her in...
on October 16, 2015, and October 18, 2015 at St. Mary's Hospital. There are two charges because there were two distinct dates of service. These files were placed with our office for collection January 18, 2016, and an initial notice informing her of these accounts was sent to her on January 19, 2016. A copy of that notice is attached. When the consumer spoke with our collector she said that she had provided her insurance information and abruptly ended the call. While she may have provided her insurance information to the hospital, this information was not conveyed to the billing office for the doctors who treated her. The group bills separately for its services--billing is not done by the hospital. Wakefield & Associates can assist the consumer by billing her insurance on her behalf and on behalf of our client. She need only call our office at ###-###-####, ext. 3205, and [redacted], the person with whom she previously spoke, can gather the necessary information to start the process.
According to our records, Wakefield and Associates made a single call to [redacted] telephone number ending in 2016. His phone number was associated with another individual, however, upon receipt of his complaint, we took steps to prevent any further calls to his number. We apologize for...
any inconvenience this call may have caused him. Tell us why here...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Initial Business Response /* (1000, 14, 2015/09/25) */
While the consumer's account at [redacted] and Associates, is closed with a zero balance and has been returned to [redacted] we would like to provide clarification for the consumer. The timeline related to the consumer's account is as...
follows: on July 14, 2014, a judgment was entered against the consumer related to his [redacted] account in favor of [redacted] Only June 17, 2014, [redacted] was informed that the consumer had filed bankruptcy, and on November 24, 2014, the debt was discharged in the consumer's bankruptcy. While the judgment predates the bankruptcy, the fact of the bankruptcy nullifies the judgment. The judgment appearing on the consumer's credit report was not reported by [redacted] but by a third party that sweeps public records and furnishes information on judgments to credit reporting agencies. The recourse the consumer has at this point is to inform the credit reporting agencies of the situation and request them to delete the judgment from his consumer report. This can be achieved by accessing each of the credit reporting agencies' websites at [redacted] com, [redacted] and [redacted]
Initial Consumer Rebuttal /* (3000, 16, 2015/09/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
It was [redacted] that put the judgement on my credit report.