The customer has not cleared up the balance nor have they returned the equipment that does not belong to them I can provide open invoices that randomly through the contract period the customer has not paid I could have sent this customer to collections but did not He kept telling me that he would pay the balance To terminate billing he needs to return all of the equipment in good working condition To avoid collections he will need to provide proof of payment on all open invoices or pay the balance in full I have gone back and audited all of his payments and I am certain that the balance is correct There are also invoices from early in the contract that we waived for him when he emailed that he could not afford to pay due to employment/financial issues.Matt
The customer has not cleared up the balance nor have they returned the equipment that does not belong to them. I can provide open invoices that randomly through the contract period the customer has not paid. I could have sent this customer to collections but did not. He kept...
telling me that he would pay the balance. To terminate billing he needs to return all of the equipment in good working condition. To avoid collections he will need to provide proof of payment on all open invoices or pay the balance in full. I have gone back and audited all of his payments and I am certain that the balance is correct. There are also invoices from early in the contract that we waived for him when he emailed that he could not afford to pay due to employment/financial issues.Matt
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Mr. W[redacted] and I have come to an agreement. Regards, [redacted]
The customer has not cleared up the balance nor have they returned the equipment that does not belong to them I can provide open invoices that randomly through the contract period the customer has not paid I could have sent this customer to collections but did not He kept telling me that he would pay the balance To terminate billing he needs to return all of the equipment in good working condition To avoid collections he will need to provide proof of payment on all open invoices or pay the balance in full I have gone back and audited all of his payments and I am certain that the balance is correct There are also invoices from early in the contract that we waived for him when he emailed that he could not afford to pay due to employment/financial issues.Matt
The customer has not cleared up the balance nor have they returned the equipment that does not belong to them. I can provide open invoices that randomly through the contract period the customer has not paid. I could have sent this customer to collections but did not. He kept...
telling me that he would pay the balance. To terminate billing he needs to return all of the equipment in good working condition. To avoid collections he will need to provide proof of payment on all open invoices or pay the balance in full. I have gone back and audited all of his payments and I am certain that the balance is correct. There are also invoices from early in the contract that we waived for him when he emailed that he could not afford to pay due to employment/financial issues.Matt
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Mr. W[redacted] and I have come to an agreement. Regards, [redacted]