Waddles & Toddles

Revdex.com:I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me

On August 27th 2015, I spoke with [redacted] the owner of the company and the person that authorized the actual sponsorship. She explained to me that to her understanding the check was issued and sent out on July 13, 2015.  I explained that we had not received payment...

on the invoice as of yet.  She let me know that she would be placing a stop payment on the original check and would issue a new one minus the charge for the stop payment. On September 4th, 2015 I called back to follow up with [redacted] in regards to the payment and [redacted] answered when I asked to speak with [redacted] she let me know that she was not in the office and asked if I would like to leave a message. I agreed and when I began to leave my information she became upset and told me that she would not be paying the invoice.  I explained that because she wasn't the person that had had authorized the invoice that I would have to continue collection attempts until I spoke with [redacted]. It made her very angry and she began to yell at me and eventually hung up.  Today  September 11th, 2015 I tried once again to contact [redacted] and Ms. [redacted] answered the phone and once again she refused to allow me to speak with [redacted] in regards to the past due invoice. I did not tell her that I would continue to call daily but I did explain to her that I would have to continue collection attempts until I could speak with [redacted] directly. To resolve this issue we will cancel out the invoice and we will also remove ** [redacted]. [redacted] and [redacted] from our calling list.

Revdex.com:I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.