Voice Network Inc Reviews (2)
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Voice Network Inc Rating
Address: 605 Boxwood Dr, Cambridge, Ontario, Canada, N3E 1A5
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I got transferred to this company when *** sold off its internet The service was horrible It was issue after issue with the slowness of the Internet There accounting department is next to impossible to get on a phone And the billing department doesn't know basic math because they can't seem to keep track of what you owe vs what you actually pay
Was automatically a customer of Voice Network when prior company I had home phone service with sold its business to Voice Network. Everything went smoothly until I moved house. Told Voice Network in advance date I was moving and asked to tranfer my service with them. A week before my move I called them to confirm we were all set, only to find out that they had discovered they could not provide me home phone service at the new house (they don't do home phone over fibre cable). Nice of them to have notified me!! LOL! So I was caught scrambling trying to find a new home phone provider. That was just the start of the problems. It's been over 2 months that I cancelled with them and they keep billing me every month. I keep calling and they keep assuring me that "it's rectified now".. Yet, next month comes, et voila, another withdrawal from my account!!
[redacted] front line staff that I find very unhelpful and requires a lot of time on the phone with them to explain the situation. Supervisory staff not any better. I definitely recommend you stay away from this business.