Voice Caddie

I wanted to write and say that I have enjoyed the Voice Caddie so far.
Everything noted in the ad was what it said. The product came in a nice secured box - no damage noted. Added Batteries and went to the range. Great feedback from the voice caddie on helping me determine my distance per club; as well as the swing speed associated with it. So far so go. Thanks,

I have been trying to get ahold of someone 3 days now for help to no avail. I received my voice caddie 3 , it speaks in a language I dont know. I need ENGLISH INSTALLED NOW.
GLEN BOJAR

I have been trying to take care of a defective product for a month bought it from Amazon, but is out of their return time. I was able to contact voicecaddie but took them over a week to get back on the initial contact with them. They created and RMA and had me send the product back. I have tracking they received my device but have not been able to get any further contact from them sent multi pal emails and left voice mails. Still no response. So now I do not even have the item I purchased. Even with COVID *** going on I should be able to get some sort of response.

And another week has went by with no response. I really like the great customer service voicecaddie has.

Forwarded Message
From:
To: support voicecaddie ***@***
Sent: Saturday, July 25, 2020, 04:49:02 AM EDT
Subject: Re: voice caddie stopped working

Hello,

I know times are different right now but it seems like voicecaddie support and response is lacking. I would like a status on RMA AUXXXXXXXX I tried to call about this with no reply now I am sending an email again communication was started on this defected devise almost a month ago. And feel I am still at the starting stages of getting this taken care of.

Please reply.

On Wednesday, July 8, 2020, 02:53:05 PM EDT, support voicecaddie ***@***
wrote:

Hello,

Please provide receipt on unit to create RMA for testing.

Sincerely,

Voice Caddie / Swing Caddie

Office:

Fax:

Web: www.***

www.swingcaddie.com

E-Brochure:

2019 Product Catalog

From:
Sent: Sunday, July 5, XXXX X:XX PM
To: support voicecaddie ***@***
Subject: voice caddie stopped working

Hello I purchased a voice caddie on Amazon back on April XX XXXX. In the last week it has stopped working. When you press the button down it does not seem to press like it is already pressed. I like to know what can be done about this.

Thanks

DELIVERED
July 18, 2020, 7:21 pm

Delivered, In/At Mailbox

LA MIRADA, CA XXXXX

Your item was delivered in or at the mailbox at 7:21 pm on July 18, 2020 in LA MIRADA, CA XXXXX.

Scheduled delivery by
Saturday
18
July
2020
by

7:21 pm
Product Information
Postal Product

Features

First-Class Package Service

USPS Tracking(r)

Tracking History
DATE LOCATION DESCRIPTION
X-XX-XXXX XX:XX PM LA MIRADA, CA XXXXX Delivered, In/At Mailbox
Your item was delivered in or at the mailbox at 7:21 pm on July 18, 2020 in LA MIRADA, CA XXXXX.
X-XX-XXXX XX:XX AM LA MIRADA, CA XXXXX Out for Delivery
X-XX-XXXX XX:XX AM LA MIRADA, CA XXXXX Arrived at Post Office
XX-XX-XXXX XX:XX PM Array ( ) In Transit to Next Facility
X-XX-XXXX XX:XX PM CINCINNATI, OH XXXXX Arrived at USPS Origin Facility
X-XX-XXXX XX:XX PM PIQUA, OH XXXXX Accepted at USPS Origin Facility
X-XX-XXXX XX:XX PM PIQUA, OH XXXXX Shipping Label Created, USPS Awaiting Item
XX-XX-XXXX XX:XX PM Array ( ) Pre-Shipment Info Sent to USPS, USPS Awaiting Item
Product_Or_Service: VoiceCaddie
Order_Number: Order# XXX-XXXXXXX-