VLFM Accounting Inc

From: William W***Date: Thu, Aug 11, at 10:AMSubject: Compliant ID # ***To: "[email protected]" Good Morning! I see that this business has a different address on the invoice/contract than originally listed on my complaintCan you
please try to reach out the follow address as well since there has been no response to the first address? Wendell J*** at VLFM Accounting, *** *** ***NW # *** Washington, DC ***Thank you, William W***

Review: On or about April 9, 2013, I met with **. [redacted], who is a tax preparer, to prepare my 2012 Federal and state taxes. **. [redacted] reviewed my taxes and we agreed that he would prepare them and he would contact me to review them before he submitted them to the IRS. I give **. [redacted] a check in the amount of $500.00 and all of my tax documents that he needed to complete my taxes. **. [redacted] deposited my check within days after receiving it. **. [redacted] stated that my taxes would be ready for filing by April 15th deadline. I contacted **. [redacted] numerous times during that timeframe because the filing deadline was near and I hadn't heard from **. [redacted]. He was non-responsive. When **. [redacted] finally returned my calls, the deadline had passed and he informed me that he had filed an extension. Which I am not sure he has done. On April 22, 2013, **. [redacted] contacted me to informed me that he had prepared my taxes and he emailed them to me. I had several questions that I wanted to discuss with him. We agreed to meet but I had gotten ill and was unable to meet that week. The following week I contacted **. [redacted] to inform him that I could meet with him to review my taxes so that they could be filed. **. [redacted] spoke to me on occasions to make arrangements to meet with me and never followed through. **. [redacted] arranged appointments and would not showed up or would send me a text message that he was unable to make the appointment. I have contacted **. [redacted] throughout the month of May but to no avail, **. [redacted] has not met with me nor has he returned my tax documents. The times that **. [redacted] has responded to me, he has made excuses for not being able to meet with me. As of May 31th, **. [redacted] has not returned my calls nor answered my texts. I have demanded that he return my tax documents to me so that I can get a reliable tax preparer to prepare my taxes. I have been taken advantage of. **. [redacted]'s business is highly unprofessional and poorly represented.Desired Settlement: **. [redacted] has not provided or delivered services that he agreed to when I initially met with him; therefore, I would like **. [redacted] to refund my $500.00 that was paid to him to prepare my taxes and also to return my 2012 tax documents that was given to him to prepare my taxes.

Business

Response:

[redacted]