Vitalone's Towing Service

This business response was received via email by Revdex.com staff member ** and is a copy/paste [redacted] *** Firstly, I am terribly sorry about your accident and I am glad to hear you are okay.Secondly, I sincerely apologize about your experience with our office and the way one of my employees acted The day you came in was during one of the first snowfalls of the year It was very hectic and the office worker was under a lot pressure Still, there’s no excuse for the way you were treated and again I cannot apologize enough The person you interacted with has since undergone training regarding his interactions with customers I value your input because otherwise we would not know of these issues Also, thank you for the compliment on our drivers we really do have a good team here and they always enjoy good inputBest, Nick V [redacted] Operations ManagerVitalone Services, Inc[redacted]

This business response was received via email by Revdex.com staff member ** and is a copy/paste. *** *** Firstly, I am terribly sorry about your accident and I am glad to hear you are okay.Secondly, I sincerely apologize about your experience with our office and the way one of my employees
acted. The day you came in was during one of the first snowfalls of the year. It was very hectic and the office worker was under a lot pressure. Still, there’s no excuse for the way you were treated and again I cannot apologize enough. The person you interacted with has since undergone training regarding his interactions with customers. I value your input because otherwise we would not know of these issues. Also, thank you for the compliment on our drivers we really do have a good team here and they always enjoy good input. Best, Nick V***Operations ManagerVitalone Services, Inc.***
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