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*** the GM at the Mount Sterling, KY location authorized a rate for a King Suite for 10/14-10/He failed to follow through w rate
*** the GM of the Mount Sterling, Ky location quoted a rate of $per night plus tax on a stay for the dates of 10/14-10/for a King SuiteI found out shortly after that he had falsified said quoteNow he is refusing to honor this despite the fact that I have a recorded conversation of him authorizing this rate for the mentioned dates, as well as a confirmation emailI have spent hours on the phone getting the run around from customer service, corporate and ***