Vision Solar

Initial Business Response /* (1000, 5, 2016/08/02) */
Contact Name and Title: *** ***-Director
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@visionsolar.com
Customer first mentioned his electrical issue on April 12th Customer called in again on May 9th to schedule, we
confirmed an appointment for May 12thWhen our tech arrived on May 12th and the customer was not home and asked that we reschedule for May 13thThis appointment was completed on May 13thWe called again June 15th to make sure everything was operating correctly but did not receive a response, and then received your letter from the Revdex.com that our customer was unsatisfied
We are eager to make sure any and all issues are resolved at this customers homeWe called *** immediately upon receiving our Revdex.com notice on August 1st and apologized for the lack of communicationHe confirmed the phone number we had on his account and he informed us that was his girlfriend's number which explains why he hasn't received all our our callsWe have scheduled a technician to go out today (August 2nd) to remedy the situation and make sure the customers needs are fully metVision Solar will make sure that all issues are resolved with the customer, and are happy to take care of any additional issues there may be."