Virginia Institute of Electrolysis Reviews (1)
Virginia Institute of Electrolysis Rating
Description: Hair Removal - Laser & Electrolysis
Address: 386 Maple Avenue East-- Suite 110, Vienna, Virginia, United States, 22180
Phone: |
Show more...
|
Web: |
www.vainstituteofelectrolysis.com
|
Add contact information for Virginia Institute of Electrolysis
Add new contacts
ADVERTISEMENT
Review: I purchased 2 packages at $189.00 per package, totaling, $378.00, for a 1 Year of Unlimited Laser Hair Removal on 3 Body Parts from [redacted] Virginia on 5/7/13. The packages were to be used simultaneously. My first appointment was on 5/7/13 at her [redacted], VA [redacted] address. I went to my second appoinment and she was no longer at that address. I called and she provided me with a new address: [redacted] VA [redacted]. My third appointment was at the same address but she was 25 minutes late and her office was closed/ locked. I have had a total 3 appointments. [redacted], the owner, scheduled me for an appointment on 11/2/13 and called me a couple of weeks later to inform me of another new address: [redacted] VA [redacted]. She informed me that she is now working at [redacted] Laser Clinic & Med Spa. When I arrived at her office: [redacted] Laser Clinic & Med Spa, I was informed that she only worked in their office for 4 days. They employs at that office suggested that I contact her directly. I called and left a voice message requestign a return call. After not receiving a return call I call back today and was told that she is currently employed by [redacted] Med Spa, located off of [redacted]. in [redacted], VA. She also informed me that [redacted] Med Spa have not approved her to honor her current clients contracts. I am very frustrated by [redacted], the business owner/ sole employees unprofessional behavior.
[redacted] Credit Card Payments:
05/07/13 05/08/13 [redacted] VA $200.00
05/07/13 05/08/13 [redacted] VA $189.00
(The $200.00 payment includes an $11.00 tip)Desired Settlement: I would like the to be refunded. I was supposed to receive a laser hair removal treatment every six weeks for a year (52 weeks). I was only seen 3 sessions out of 8.6 visits (52 weeks per year/ 6 weeks). I paid a total of $378.00 for 8 sessions/appointments for 6 treatment areas per session, $26.625 per treatment (3 body parts). I would like to be refunded $236.25 for the remaining service that was not fulfilled. I am not requesting a refund for my $11.00 tip paid on 5/7/13.