Please be advised our credit union received the Revdex.com complaint issued by Mr*** ***, ID *** for consideration and action
After reviewing Mr***’s complaint, Financial Center reversed all service charges charges applied to the savings account in question and updated special coding
assigned to Mr*** account ensuring it would not be subject to the monthly relationship charge in the future. We believe we have effectively remediated Mr***’s concerns to his satisfaction. We appreciate the assistance the Revdex.com provides to our community in helping them achieve resolution and improved relationships with their business partners
Please let us know what additional information you may need to document our response and update the report
Kindest regards,
Frances
Frances *** | Chief Operations Officer
East 56th St., Indianapolis, IN | voice/fax | f@fcfcu.com
Financial Center strives to provide an exceptional experience for members and employees alike. In order to protect our employee’s confidentiality, we will privately address the concerns raised
Jo ***, SPHR
Senior Vice President|Chief Operating Officer
East 56th St.,
Indianapolis, IN
voice/fax | mobile
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***
Please be advised our credit union received the Revdex.com complaint issued by Mr*** ***, ID *** for consideration and action
@fcfcu.com
After reviewing Mr***’s complaint, Financial Center reversed all service charges charges applied to the savings account in question and updated special coding
assigned to Mr*** account ensuring it would not be subject to the monthly relationship charge in the future. We believe we have effectively remediated Mr***’s concerns to his satisfaction. We appreciate the assistance the Revdex.com provides to our community in helping them achieve resolution and improved relationships with their business partners
Please let us know what additional information you may need to document our response and update the report
Kindest regards,
Frances
Frances *** | Chief Operations Officer
East 56th St., Indianapolis, IN | voice/fax | f
Financial Center strives to provide an exceptional experience for members and employees alike. In order to protect our employee’s confidentiality, we will privately address the concerns raised
Jo ***, SPHR
Senior Vice President|Chief Operating Officer
East 56th St.,
Indianapolis, IN
voice/fax | mobile
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***