Initial Business Response /* (1000, 13, 2017/05/08) */
[redacted] was contacted by the Regional Manager for Charm in New Brunswick and set up a meeting to see and discussed the issues with his ring. This meeting took place on Wednesday May 3rd. [redacted] and[redacted] discussed the...
possible solutions and [redacted] is personally taking care of [redacted]'s ring until it is fixed to his satisfaction.
Initial Consumer Rebuttal /* (3000, 15, 2017/05/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I was contacted by a district manager and met with her and left the ring with her to be rebuilt to its original condition,and the proper quality and type gem stone replaced, until I receive my ring returned to me to my satisfaction I would like my Revdex.com complaint left open and I will contact the Revdex.com to close the case when this happens.
Initial Business Response /* (1000, 9, 2015/02/26) */
The National Director of Sales will be contacting the store manager today (February 26, 2015) to discuss the recent events and work out a solution for the customer.
Initial Business Response /* (1000, 13, 2017/05/08) */
[redacted] was contacted by the Regional Manager for Charm in New Brunswick and set up a meeting to see and discussed the issues with his ring. This meeting took place on Wednesday May 3rd. [redacted] and[redacted] discussed the...
possible solutions and [redacted] is personally taking care of [redacted]'s ring until it is fixed to his satisfaction.
Initial Consumer Rebuttal /* (3000, 15, 2017/05/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I was contacted by a district manager and met with her and left the ring with her to be rebuilt to its original condition,and the proper quality and type gem stone replaced, until I receive my ring returned to me to my satisfaction I would like my Revdex.com complaint left open and I will contact the Revdex.com to close the case when this happens.
Initial Business Response /* (1000, 9, 2015/02/26) */
The National Director of Sales will be contacting the store manager today (February 26, 2015) to discuss the recent events and work out a solution for the customer.