To Whom It May Concern, Viking Floors received the above-referenced customer complaint and appreciates the opportunity to respondDuring the floor tear out, one of the installers' hammer slipped from his hand in results broke one of the glass panels from the study door Viking Floors and the customer agreed that a refund of $ [redacted] from the jobs total price to be applied to the glass door repairViking Floors sincerely regrets any inconvenience this issue may have causedand will make every effort to see that this never happens againIf there are any other concerns please feel to contact Viking Floors [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me
To Whom It May Concern, Viking Floors received the above-referenced customer complaint and appreciates the opportunity to respondDuring the floor tear out, one of the installers' hammer slipped from his hand in results broke one of the glass panels from the study door Viking Floors and the customer agreed that a refund of $ [redacted] from the jobs total price to be applied to the glass door repairViking Floors sincerely regrets any inconvenience this issue may have causedand will make every effort to see that this never happens againIf there are any other concerns please feel to contact Viking Floors [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me