Victoria Seafood Restaurant, Inc.

State taxes for meals in Massachusetts are indeed 6.25%, but there is also a local tax of 0.75%, which sums up to 7%. You can verify the information here: [redacted]. If a customer finds a problem with the meal he/she ordered, our waiters will provide them...

with the option to remake the dish or choose a different item on the menu (which we will charge the customer appropriately according to which item the customer has chosen). It is not possible that "the majority of crabs were dead at least 90%"; we check our fish tank twice a day and take away any dead fish, crab, etc. Perhaps you think crabs are dead when they are not moving, but it is perfectly normal, and common, for a crab to not move for a while, even in water. We never sell dead seafood to our customers – when picking out the seafood, we always make sure they are alive before cooking them.