I have been contacted by the office manager (***) of Victor Self Storage. He apologized for the "misunderstanding" or, in his words the "honest mistake", and I have been issued a check which reimburses me for the full amount of the storage unit rental and "administrative fee".Evidently the
owners had not been aware of the situation. Anyway, I have been reimbursed and am satisfied with the conclusion. It is unfortunate that I was forced to take such drastic action.*** states that the "paperwork" had gotten misplaced and he took full blame for the problem. If he had told me he had "misplaced the paperwork", I could have supplied him with a copy. He kept telling me it was the owners not being available that was the problem. I thank you for supplying consumers like myself with an effective tool in situations like this.Gratefully,*** ***
I have been contacted by the office manager (***) of Victor Self Storage. He apologized for the "misunderstanding" or, in his words the "honest mistake", and I have been issued a check which reimburses me for the full amount of the storage unit rental and "administrative fee".Evidently the
owners had not been aware of the situation. Anyway, I have been reimbursed and am satisfied with the conclusion. It is unfortunate that I was forced to take such drastic action.*** states that the "paperwork" had gotten misplaced and he took full blame for the problem. If he had told me he had "misplaced the paperwork", I could have supplied him with a copy. He kept telling me it was the owners not being available that was the problem. I thank you for supplying consumers like myself with an effective tool in situations like this.Gratefully,*** ***