To Whom It May Concern:
We have reviewed the concern submitted by *** *** via ID ***. We have reviewed both our customer database and our telephone recordings. There is no record of Mr*** having any interaction with ***. So, unfortunately,
Mr*** never reached our business. However, this is probably true due to the fact that both of the phone numbers he listed in the complaint are invalid phone numbers. In addition, these are not *** phone numbers. I'm not certain where he obtained the numbers that he listed. However, our sales department phone number, ***, is printed on our retail box. In addition, our customer care phone number, ###-###-#### should have been available to him.
Upon receipt of this complaint, we attempted to reach out to Mr*** via phone. However, the number that he listed for his contact number is also invalid.
We will attempt to send him a letter requesting that he call in to discuss his concerns. We would like for him to give us the opportunity to address his complaint. He can use the customer cr, ###-###-####, Monday through Friday from 10:- 6:EST. Or, if he would rather send an email, the customer care email address is ***
Thank you for your attention to this matter
Sincerely,
*** ***
***
###-###-####
To Whom It May Concern:
r, ###-###-####, Monday through Friday from 10:- 6:EST. Or, if he would rather send an email, the customer care email address is ***
We have reviewed the concern submitted by *** *** via ID ***. We have reviewed both our customer database and our telephone recordings. There is no record of Mr*** having any interaction with ***. So, unfortunately,
Mr*** never reached our business. However, this is probably true due to the fact that both of the phone numbers he listed in the complaint are invalid phone numbers. In addition, these are not *** phone numbers. I'm not certain where he obtained the numbers that he listed. However, our sales department phone number, ***, is printed on our retail box. In addition, our customer care phone number, ###-###-#### should have been available to him.
Upon receipt of this complaint, we attempted to reach out to Mr*** via phone. However, the number that he listed for his contact number is also invalid.
We will attempt to send him a letter requesting that he call in to discuss his concerns. We would like for him to give us the opportunity to address his complaint. He can use the customer c
Thank you for your attention to this matter
Sincerely,
*** ***
***
###-###-####