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Vialis Rating
Address: PO Box 15911, Tampa, Florida, United States, 33684-5911
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www.tryvialis.com
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Dear Revdex.com of Florida
This Company, TryVialis.com has sent me Product that I never Subscribed nor Purchased... they are not Responding to my Concerns. They have only Refunded a Partial Amount. Please, reveiew below
Thank You
***
From: Back Room
Sent: Tuesday, August 4, 2020 3:18 PM
To: [email protected]
Subject: Order# ***
Good Tuesday Afternoon
Vialis Care Team
Thank You for making Progress towards the Full Refund of $179.76 by Issuing the Partial-Refund of $40.00.
PROBLEM
The attempt to Refund my Money is not, yet, Successfully Completed. Yet, I know that We can reach that Full-Refund.
REQUEST for SOLUTION
Please, continue to complete the Refund by sending an Additional $139.76
NEEDS IMPROVEMENT
This Practice of Sending Products without any Order by the Customer is Highly Suspicious & Flirting on Fraud? Please, make this Well by Completing my Refund. Otherwise, this will be Elevated to both the Attorney General & Revdex.coms
HOPEFUL
Looking forward to Reach a Successful Satisfaction surrounding this Anomaly in Billing & Purchases.
(XXX) XXX-XXXX
***
Hi ***,
This email is to inform you that $40.00 has been refunded to your Mastercard *** for order ***
Please find the summary below.
Payment:
Mastercard ***
Refund Amount:
$40.00
Refund Date:
07/27 11:13am
Transaction ID:
XX-XXXXXXXX
Product_Or_Service: Vialis
Order_Number: XXXXXXXXXX
Account_Number:
Refund REQUEST for SOLUTION Please, continue to complete the Refund by sending an Additional $139.76
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 06/03/2020 and ended on 06/20/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account last 07/27/2020 and as a ONE TIME courtesy, we have refunded you back additional $179.76 today since we already processed refund on your account total of $179.76 last 07/27/2020 and 08/10/2020 without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.