Via Sat Exede

Please be advised the customer in question received partial services and on 11/1/he was told to expect a partial refund within business days He did not receive a class from a well known, highly respected Casting Director that lives in a different state Dates were not yet
confirmed for when she was in Utah again (as she lives in Idaho) I do not control her schedule and this was explained on numerous occasions to the customer When he requested to be dropped from the agency I did not fight him on that Refund was offered before he even requested itEmail proof of that can be sent if neededAlso a copy of his SIGNED contract that states the class date is TBD & that there are no refunds on services can also be provided I did what I could to make this incredibly unhappy person happy No luck
Rosie A***