We paid over 2800 dollars for a gate opener and do not have a complete operating system yet. We have been trying to have someone schedule a reinstall or a call to discuss but nobody will. We purchased a Patriot system and we want Patriot parts. These are some complaints not in any order : Technicians arrived and said they didn't bring part for keypad and later said he came up with something. Why weren't they in box? I have yet to see a copy of an invoice for services rendered. We did not get an installation/maintenance manual? Sloppy install with ends not cut off cable ties, solar panel not pointed in the correct position. We were not given demonstration of gate and shown safety functions. Alarm and signage were not installed.
I called Veterans Garage Door at 4:on Monday about a broken springBy 1:pm the next day it was fixed for a very reasonable price The technician, *** was so polite and courteous, as was the receptionist who answered the phone when I called I had a great experience
We paid over 2800 dollars for a gate opener and do not have a complete operating system yet. We have been trying to have someone schedule a reinstall or a call to discuss but nobody will. We purchased a Patriot system and we want Patriot parts. These are some complaints not in any order :
Technicians arrived and said they didn't bring part for keypad and later said he came up with something. Why weren't they in box?
I have yet to see a copy of an invoice for services rendered.
We did not get an installation/maintenance manual?
Sloppy install with ends not cut off cable ties, solar panel not pointed in the correct position.
We were not given demonstration of gate and shown safety functions. Alarm and signage were not installed.
We paid over 2800 dollars for a gate opener and do not have a complete operating system yet. We have been trying to have someone schedule a reinstall or a call to discuss but nobody will. We purchased a Patriot system and we want Patriot parts. These are some complaints not in any order : Technicians arrived and said they didn't bring part for keypad and later said he came up with something. Why weren't they in box? I have yet to see a copy of an invoice for services rendered. We did not get an installation/maintenance manual? Sloppy install with ends not cut off cable ties, solar panel not pointed in the correct position. We were not given demonstration of gate and shown safety functions. Alarm and signage were not installed.
I called Veterans Garage Door at 4:on Monday about a broken springBy 1:pm the next day it was fixed for a very reasonable price The technician, *** was so polite and courteous, as was the receptionist who answered the phone when I called I had a great experience
We paid over 2800 dollars for a gate opener and do not have a complete operating system yet. We have been trying to have someone schedule a reinstall or a call to discuss but nobody will. We purchased a Patriot system and we want Patriot parts. These are some complaints not in any order :
Technicians arrived and said they didn't bring part for keypad and later said he came up with something. Why weren't they in box?
I have yet to see a copy of an invoice for services rendered.
We did not get an installation/maintenance manual?
Sloppy install with ends not cut off cable ties, solar panel not pointed in the correct position.
We were not given demonstration of gate and shown safety functions. Alarm and signage were not installed.