Verseo

The business has sent us additional information Please see below, as well as the attached document: Good Afternoon, We received a Notice from Revdex.com for ID# [redacted] I have attached proof that [redacted] ***’s refunds were processed on the same day for everything that she had returnedWe tried to contact [redacted] recently to see why in her view point, her complaint has not been resolvedNo contact was made, but a voice mail was left for a call back We understand that the “Holidays” were over when she returned her product but as stated before, Jan-Feb are a couple of our busiest months and that is why we stated all returns would take approximately weeks to process It is with great regret that we lost a customerWe don’t like for anyone to have a bad experience and that is why we tried to reach out We are a small family owned and operated company and our phones are busyWe do our best and call back within hours if a voicemail is left We are not sure what else we need to do, Once again, thank you for the opportunity to respondTheresa L Admin Asst [redacted]