Verb Hotel

Dear [redacted] and Revdex.com,On 9/4, I received a call from [redacted] (consumer) and apologized for her mishapThat day, I refunded ***'s card and her other guest's cardThe attached receipts are a record of the refund.I understand that she and another member in her party incurred charges to different credit cards (there were multiple on the reservation) and that they requested we balance outWe issued a refund to card ending in [redacted] of complete initial deposit of $1,In order to balance the stays, we reversed the refund of $from card ending in [redacted] as this was not the card that should have been refunded Please advise if you need additional assistanceBest,***

Dear [redacted] and Revdex.com,On 9/4, I received a call from [redacted] (consumer) and apologized for her mishap. That day, I refunded [redacted]'s card and her other guest's card. The attached receipts are a record of the refund.I understand that she and another member in her party incurred charges to different...

credit cards (there were multiple on the reservation) and that they requested we balance out. We issued a refund to card ending in [redacted] of complete initial deposit of $1,198.29. In order to balance the stays, we reversed the refund of $798.96 from card ending in [redacted] as this was not the card that should have been refunded.  Please advise if you need additional assistance. Best,[redacted]