"">Veneys Heating and Air contactedAir temp and was told the unit was under warrantyBut did not notify me that my unit was not covered under warranty for Veneys Heating and Air to service my unitBut was covered for the original installerThey did not notify me that they were replacing parts and the cost of this before completing the serviceIf they had done so I wouldn't allow them to service my unitThey did not give me the option to say no before completing the work They also offered the undo their service by removing the refrigerant and the parts and refunding me $less the cost of the service call but upon receiving the letter from Revdex.com, they withdrew the offerThey did not follow protocol of notification to the customer me before completing a service call that was covered under warranty
"">Veneys Heating and Air contactedAir temp and was told the unit was under warrantyBut did not notify me that my unit was not covered under warranty for Veneys Heating and Air to service my unitBut was covered for the original installerThey did not notify me that they were replacing parts and the cost of this before completing the serviceIf they had done so I wouldn't allow them to service my unitThey did not give me the option to say no before completing the work They also offered the undo their service by removing the refrigerant and the parts and refunding me $less the cost of the service call but upon receiving the letter from Revdex.com, they withdrew the offerThey did not follow protocol of notification to the customer me before completing a service call that was covered under warranty