Vemma

I am rejecting this response because: It is not my mistake that peoplefinders.com don't have my correct email address How were they able to get money from my card if they had the wrong address? I would comfortably say that ...it is paramount to charging the wrong customer..so am making a case that ...if they indeed don't have the right email address, then they should reimburse my on my card I maintain that this fee was in accurately deducted from my *** business checking card

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to
me
Hello,When I am at work and have free time I go on ***@bcps.org I never pulled them up thats what I have been sayingI never gave them any of my information they just took it and ranThey took money without permission and the know it

Please provided the correct email address to assist with this complaintThe email address provided pertains to account that has been closed since

I am rejecting this response because: I don't understand it, and I can not open the filesWhat am I supposed to review in the $offer?

No refunds will be issued, The customer used the membership she signed up for

A extensive report was providedNo refund will be issued

I am rejecting this response because: Your Order People Search Report for $People Search Report Voucher $Subtotal: $Discount: - $Total: $0.95 Many if not most of the complaints on the Revdex.com web page for this company are billing disputes complaints of the same natureThe only cost I was made aware of was the $at the time of the searchI was not made aware of (mislead) any other charge until I received my monthly credit card billing statement by mailAs a victim of identity theft, I did a search on the person’s name associated with a phone number listed on a fraudulent credit card account opened in my nameI then did a search on myself to check for reliabilityMy personal information was not correctInformation that I can get without cost is more to date and accurateI feel the company service is a scam as almost every other complaint states or impliesThe company did not send me confirmation of an additional charge regarding a supposed “trial membership” prior to my phone callsI felt I was overcharged for the search results cost of $Why would I agree to pay $more without doing any additional searches?

There was not previous cancelation to 06/06/No further refunds will be given

To: Whom It May ConcernThank you for the quick reply. Here is the link to my information on the PeopleFinders website. ***I got this link by searching my name on Google. It was the tenth link on Google at the bottom of the first page on my end. When I search directly on the PeopleFinders site, there are so many to sort through, I didn't know which one was mine. But the link I provided is definitely my personal information. When I click on "View Details" to the right of the page, it directly takes me back to the search on PeopleFinders. I am unable to view details, nor go through the removal of information when I follow the prompts.Thank you,*** **Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me

We've refunded the $that posted on 10/14/There will be no further membership renewalsPlease allow 5-business days for the credit to post to your account

I am rejecting this response because:I
did call next day I used the services to cancel it because on top I didnt want my CC to be charge I wanted to let them know that the services they annouced were never received.When I called as ask for a cancellation number and they nust told me that wasnt necessary because they will take care right away The day my card was charged I called again and they were rude and unprofesionalThey didn't let talk with a manager or supervisor I feel that I have been scamed and humiliated, they just care about the money and do what ever they have to do to get it Thanks for all your help

I do not have any call logs regarding the event back in April I thought the matter was resolved that day The representative said that they only show my phone calls from my cell phoneI do not recall which line I may have used to call in April They said I would have to provide them with any possible numbers that I usedBecause I may have used a business line, it could any of dozen of numbers

At the time of purchase on 1/25/2015 you chose to receive a
discounted price for signing up for a day trial to our MembershipYou had the option to cancel this membership trial at anytime via your account manager on the website, via email, or via phoneWe did not receive any notification that you wished to cancel this trialThe day trial has ended; therefore, you were charged the membership fee on the fourth day, and for every month thereafterWe have found that you have already contacted your bank or Credit Card Company and filed a disputeOften, due to the dispute, you are given a conditional refund by your bank; therefore we cannot offer you any refundsPlease allow time for your financial institution to review the charges for validityUsually this process will take a few billing cycles and they will notify you of the outcome via mailYou will now need to follow their policies and procedures regarding these charges

First and foremost, we find the vulgar and disrespectful language this customer has used when interacting with our representatives via email, phone and on this complaint extremely inappropriateWe will not tolerate our representatives being treated in this manner and will not be responding to any
further contact if the same tone is usedThe product this customer selected on 6/10/was not a one-time only fee nor did it say this during checkoutIf their intention was to order the report only with no membership attached they had, in fact, selected the wrong product. They are free to actaully review how the Report + Trial product is presented on the websiteFor their convenience, we have included the pre-purchase URL they viewed below***
The customer failed to cancel the three day trial they agreed to within the three day trial periodTherefore they were billed $for the membership on the fourth dayThis was disclosed clearly and conspicuously on each page of checkoutThis customer informed the first representative they spoke with on 6/15/that they had already contacted their credit card company and filed a disputeWhen a charge is disputed a conditional refund is issued by the bank; therefore we cannot offer them a refundLater, during a subsequent call, the customer revealed that the charge had actually not been disputed and that it was just a threatGiven this new information the representative agreed to refund the $membership fee as a one-time courtesy onlyIn conclusion on 6/15/we issued one refund of $as a courtesy, the customer is responsible for the initial trial cost of $and given the previous verbal and written abuse from customer their PeopleFinders.com account was completely closed as of todayWe recommend the customer makes sure their credit card company is aware of the refund granted by us as if we do receive a dispute in the future we will negate our refund

We have submitted a request to suppress this directory listing onlinePlease allow to business days for this to reflect online

I am rejecting this response because:No where on anything I received from your business did it inform me that if I didn't cancel in three days or one week that I would be charged for months of a service I never wanted to use againThis is and deceptive marketing where you do not show this information in a place or a way that the person receiving the email or using the service knows that these charges are going to be made or continuedThere are already other complaints about this at the Revdex.com serving your area so I do not feel that I am being unreasonable in making this request for a refundI repeatThis is a scamIf you do not refund my money I am going to the Federal Trade Commission ad I am going to begin legal action against you and try to shut your worthless business downMy bank has said to me that they will not refund anything unless you refund them first so don't lie to me again and tell me to wait to see what they sayREFUND MY MONEY NOW!!!

I am rejecting this response because: this company did not provide the service or product they advertise

We are sorry that you did not receive the results you were hoping forWhen you order a report, our system searches through billions of public records and collects every piece of relevant informationPeopleFinders pays for access to this data, so the charge is for us to conduct a search on your
behalf, not to return a specific resultPlease review the Terms of Use on PeopleFinders.com if you would like more information about refunds or other policies

I am rejecting this response because: It is not true that the account was cancelled on June It was cancelled in January and
confirmed by the person from People Finder that I spoke with People Finder still owes me for February and March and I am so angry that they are lying about the cancellation time This just proves what a scam company they are Since they are getting this reply, I want them to know that I will be putting their deceptive business practices on ***!

I am rejecting this response because: no services advertised was provided in exchange for my payment