Velvet Rabbit LLC

Initial Business Response /* (1000, 5, 2016/01/29) */
Contact Name and Title: *** *** owner
Contact Phone: XXXXXXXXXX
Contact Email: ***@yahoo.com
This customer is NEVER happyEvery time she comes into the store she causes a sceneShe has been asked to never return again
This complain doesn't even make sense
We work on consignment do you get paid after your items sellItems are on the floor for at least monthsThat doesn't mean that they can't be on the floor to sell for longerAlso she did get every bit of the money due to herWe do not return items that don't sellWe donate these items to Arnold food pantry and the customer can pick up a tax letter for their donation from usIt clearly states all of this in our consignment contract that she signed before she consigned anythingWe have over consignors and there is no way we can separate everything to give back to consignorsWe donate what doesn't sell and it goes to a good local cause