Velocity Capital Group Reviews (%countItem)
Velocity Capital Group Rating
Address: 333 Pearsall Ave, Cedarhurst, New York, United States, 11516
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Horrible customer service. They called every day in the middle of the corona virus asking for payments. I offered to pay in full and after 5 days of trying to get my balance and payoff letter finally got ahold of the CEO who provided it. I submit it the payment in full and was told within minutes I would have the letter and the lien removed. Once the funds were confirmed received they tried to make me pay an additional $5,000 fee in order to get the release. I had a big closing pending on this release to stay in business. 48 hours after paying in full I have still not received the letter a single response to my e-mails and phone calls and my deal fell through putting my business at risk.
We're sorry that you had trouble reaching us. We have been restructuring operations to better operate at this time. Please contact us again if you have further issues.
Jay was great! Helped me make sense of the whole process and got my company funded quickly. I was skeptical at first, but their professionalism spoke for itself.
Thanks to Jay and Mike, I got all my questions answered and received the cash advance in no time. I had some issues understanding the terms of our agreement, they were very transparent and described precisely what I would need to do.