Vein Clinics of America

Never EVER get treated by them. I am helping my mother who is in medicare with her billing issues. I has been a total nightmare
This place is a franchise.
If you need to talk to the doctor, It is absolutely horrible to try to contact the office directly. The doctor has no say on your billing or appointmet changes. You have to call the call center.
When you call, someone for a call center answers. Your are lucky if they have the correct answer. Not only that, but they charge whatever they want to your insurance. They charged my mother's insurance $20,000 for a procedure that should have been $900! ( I asked the doctor and he said it was wrong. I wish I could upload my bill. Granted, I only had to pay a $20 copay but what is horrible is that the insurance payed no questions asked! This is why insurance rates go up for everyone. I wish I could infromed the insurance company of this.

Office Manager will be reaching out to the patient again to explain the issue. We will not be writing this balance off. The patient is responsible

Patient's balance will be adjusted. Once complete, the Office Manager will reach out to patient to advise

Complaint: ***
I am rejecting this response because:HORRIBLE SERVICE AT *** *** *** *** During my visit with my
dermatologist, she referred me to Vein Clinic of America to help with a protruding vein in my right legI received terrible service at the vein clinicIt seems as though the company is all about business, and they don't care about a patient's health at all*** *** *** does not spend more than five minutes with his patients and does not fully explain any of his procedures or methodsThe front desk is very unfriendly and is vague concerning the expenses and pricingI was told that before my procedure, I would be spending $2,065.00, but after my surgery, the price more than doubled to $5,The office then never reported my payments to my insurance companyAfter two months, I received an extra bill, since my insurance company assumed I did not meet my deductibleWhen I asked them to submit my payments to my insurance company, they seemed reluctant to do so, and still had not done what I askedEven after eight appointments with my doctor, the vein in my right leg is still protruding and is incredible painIt is a scam business with rude people who send multiple billsDO NOT SEEK HELP from *** *** *** ** *** *** ** *** *** *** ** * *** *** ** ***
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

The patient was given benefit information at the consult and mapping. After further discussions with the doctor the patient decided not to pursue treatment. In order for the doctor to determine a treatment plan, an ultrasound mapping is needed. Patient had that and again, decided not to pursue...

treatment after speaking with the doctor about the treatment plan. We will not be issuing a refund to the patient as all of the necessary steps were handled properly.