Vape Royalty

Wasted time. I ordered and paid for expedited shipping. After waiting 5 days and providing all the info they asked for to verify my account, My order was canceled without reason given. Cant calland talk to anyone as only way to contact is through email. Have wasted my time with this company and will never order from or refer anyone else to order from here. Highly disappointed

I ordered 32 bottles of vape juice and paid $357.91 for 6mg. I wasn’t going to say anything because I assumed it was just a bottle or 2 but every single bottle has been steeped. I can’t even guess how strong they are but I can confirm that they taste absolutely disgusting. If I could afford it, I would toss the whole box and buy again, obviously from someone else.

I’m not unhappy with the order, I’m furious. All I can figure is, the bottles have been sitting on their shelves for a year or 20 or they received a bad batch from the supplier and you stuck me with it.

Hi ***, Thanks for bringing this to our attentionWe have been trying to get in contact with this customer for last couple of monthsWe have emailed him multiple times with no response receivedWe arent sure why he hasnt gotten back to us, maybe our emails are going into his spam box? I just
checked our credit card processor and since the transaction is over months old our Authorize.net credit terminal will no longer give me the option to refund ***Do you think he would be okay if we just sent him a brand new replacement device? Since for some reason our emails are not getting through to him, can you ask him if he'd be okay with a brand new replacement deviceLet me know pleaseThanks again *** Best Regards, *** Vape Royalty Customer Service Department www.VapeRoyalty.com www.RoyaltyVapeWholesale.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12553662, and find that this resolution is satisfactory to me

Hi ***, Thanks for bringing this to our attentionWe have been trying to get in contact with this customer for last couple of monthsWe have emailed him multiple times with no response receivedWe arent sure why he hasnt gotten back to us, maybe our emails are going into his spam box? I just
checked our credit card processor and since the transaction is over months old our Authorize.net credit terminal will no longer give me the option to refund ***Do you think he would be okay if we just sent him a brand new replacement device? Since for some reason our emails are not getting through to him, can you ask him if he'd be okay with a brand new replacement deviceLet me know pleaseThanks again *** Best Regards, *** Vape Royalty Customer Service Department www.VapeRoyalty.com www.RoyaltyVapeWholesale.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12553662, and find that this resolution is satisfactory to me.