Vantage Floor Coverings

We do not have a phone line for customer related mattersWe receive a very high volume of inquires per day and the most efficient way to address all of them is via emailPhone support, would hinder our ability to fully address all inquiries received on a given dayAll customer related inquiries
are fielded via email and instant chat currentlyAny number the consumer was contacting is not monitored by a representative and all users are directed to [email protected] for their questionsThe consumer received that error code due to a error within their web browser and has since utilized our services using the balance in their accountThis information can be produced upon request.?

The email that the consumer received was directly from the merchant and not an outside party.Retrieving a W(which requires at SSN or EIN) from all consumers who utilize the merchants product, and wish to withdraw their funds is a mandatory procedure.? To follow US Federal Tax Guidelines,
DraftKings is responsiblefor? obtaining the Winformation to be able to distribute the correct tax forms at the end of the yearAs retrieving this information is required by Federal Law, the consumer must fill out the form to ensure that DraftKings is in linewith US Federal Tax? GuidelinesOnce the consumer completes this form, they will be ? able to withdraw their funds and continue to utilize DraftKings in full.?

Below the consumer will find the exact transaction email our accounting department sent to you regarding your withdrawalPlease review it carefully as we refunded both your card on file and *** accountOur policy is to refund the original source of deposit then disperse the rest to either
*** or by checkThat is why the total amount did not go back to your *** accountHere is the breakdown:Hi ***,Your $DraftKings Withdrawal has been processed? Please check your My Account page for details of how your request was processed.Your confirmation number is ***.Also note that our policy on withdrawals is to first refund you back through your original payment source, and then to transfer the additional balance owed to you via *** or Check as requested? *** refunds will take 3-business days to show in your account? Credit Card refunds will take 2-business days.How your withdrawal was fulfilled:- Refunded transactions totaling $to *** card ending in ***.- Direct Pay $via *** to ***Please let us know if you have any questions.Thanks,DraftKings Support?