Vandervieren & Associates Inc.

Thank you for the opportunity to reply to the correspondence on 3/2/While we cannot share specific details in this public response, we have resolved this matter and are continuing the business relationshipDuring our phone call on 1-16-I apologized to *** about not immediately reaching
out to her as I was in the process of looking for a solution to the situationMy intention was to be able to call with the solution in hand which took longer than expected due to the difficulty of searching for a carrier willing to accept the riskMy office has never and will never hang the phone up on any past, current or potential clients as this would be an unethical business practiceWe were able to provide the best solution for the situation, and are grateful to continue our relationship