Van Ru Credit Corporation

Revdex.com:
I have reviewed the response made by the business and wish to tell him I had issues with the company and was trying to get it resolved as I was asked by them if I had issues to let them know I sent a few letters even complained to Revdex.com about seventh avenue and seventh avenue ignored my letters and calls for assistance
 
 
 
 
 
Sincerely,
Brandon [redacted]

Initial Business Response /* (1000, 7, 2015/08/24) */
Re:[redacted]
To Whom It [redacted] Concern:
We have received the complaint dated July 27, 2015. We apologize for the delay in responding to your inquiry.
In an effort to contact an account holder we contacted Mr.[redacted]. As is our...

practice, to avoid violations of third party disclosure laws that govern our industry we attempt to verify we have reached the correct party by confirming the last four digits of the social security number or date of birth. As is his right, Mr.[redacted] chose not to provide this information. We have documented the account at issue for no further calls to the phone number ending[redacted] Should you or the consumer have any additional concerns please feel free to contact me at [redacted]
Regards,
[redacted] Credit Corporation
Initial Consumer Rebuttal /* (2000, 9, 2015/08/24) */
(The consumer indicated he/she ACCEPTED the response from the business.)
No more phone calls

As we have previously discussed, the cost of the area rug was added to, and agreed upon at the time of service, and the cost was added to the original bill.  If there had been an agreement to clean the rug at no cost, it would have been written up accordingly.  As you indicated in your...

complaint, you thought you had paid for it in full, so it does not make sense to say now that you are owed money.  Unfortunately we are unable to reverse the charge, and the $60 balance on your bill is accurate.