[redacted] Shipped 11/12/$Delivered 11/16/ [redacted] British Gamble Daffodil (1) Bag $ [redacted] Watterlily Colchium (2) Bags $Out of Stock Total of $Refunded including $S/H Credit 11/15/[redacted] Shipped 11/26/$Delivered 11/29/ [redacted] Orange Queen Tulips (4) Bags $I do apologize that the incorrect quantity of Einstein Daffodil bags shipped, and were unavailable to reship I have included the invoices and tracking information for each shipment to ensure that you received all that we shipped The original order total paid was $and I show a combined total refunded back to you on this order of $($- 10/14, $- 11/2, $259-- 11/10, $- 11/15) leaving a total paid $including S/H No coupon discounts were applied to the refunded amounts The last refund of $included the $for the Waterlily Colchium, $S/H credit and additional $for your inconvenience.Please let me know if I can be of any additional assistance.Thanks,Kim J***Revdex.com Customer Dispute ResolutionK Van Bourgondien
6[redacted] Shipped 11/12/16 $29.00 Delivered 11/16/16 0[redacted] British Gamble Daffodil (1) Bag $29.00 8[redacted] Watterlily Colchium (2) Bags $25.00 Out of Stock Total of $143.75 Refunded including $18.75 S/H Credit 11/15/166[redacted] Shipped 11/26/16 $35.00 Delivered...
11/29/16 8[redacted] Orange Queen Tulips (4) Bags $35.00 I do apologize that the incorrect quantity of Einstein Daffodil bags shipped, and were unavailable to reship. I have included the invoices and tracking information for each shipment to ensure that you received all that we shipped. The original order total paid was $1207.53 and I show a combined total refunded back to you on this order of $525.40 ($26.45 - 10/14, $100.00 - 11/2, $259-20 - 11/10, $143.75 - 11/15) leaving a total paid $678.13 including S/H. No coupon discounts were applied to the refunded amounts. The last refund of $143.75 included the $25.00 for the Waterlily Colchium, $18.75 S/H credit and additional $100.00 for your inconvenience.Please let me know if I can be of any additional assistance.Thanks,Kim J[redacted]Revdex.com Customer Dispute ResolutionK Van Bourgondien
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]
[redacted] Shipped 11/12/$Delivered 11/16/ [redacted] British Gamble Daffodil (1) Bag $ [redacted] Watterlily Colchium (2) Bags $Out of Stock Total of $Refunded including $S/H Credit 11/15/[redacted] Shipped 11/26/$Delivered 11/29/ [redacted] Orange Queen Tulips (4) Bags $I do apologize that the incorrect quantity of Einstein Daffodil bags shipped, and were unavailable to reship I have included the invoices and tracking information for each shipment to ensure that you received all that we shipped The original order total paid was $and I show a combined total refunded back to you on this order of $($- 10/14, $- 11/2, $259-- 11/10, $- 11/15) leaving a total paid $including S/H No coupon discounts were applied to the refunded amounts The last refund of $included the $for the Waterlily Colchium, $S/H credit and additional $for your inconvenience.Please let me know if I can be of any additional assistance.Thanks,Kim J***Revdex.com Customer Dispute ResolutionK Van Bourgondien
6[redacted] Shipped 11/12/16 $29.00 Delivered 11/16/16 0[redacted] British Gamble Daffodil (1) Bag $29.00 8[redacted] Watterlily Colchium (2) Bags $25.00 Out of Stock Total of $143.75 Refunded including $18.75 S/H Credit 11/15/166[redacted] Shipped 11/26/16 $35.00 Delivered...
11/29/16 8[redacted] Orange Queen Tulips (4) Bags $35.00 I do apologize that the incorrect quantity of Einstein Daffodil bags shipped, and were unavailable to reship. I have included the invoices and tracking information for each shipment to ensure that you received all that we shipped. The original order total paid was $1207.53 and I show a combined total refunded back to you on this order of $525.40 ($26.45 - 10/14, $100.00 - 11/2, $259-20 - 11/10, $143.75 - 11/15) leaving a total paid $678.13 including S/H. No coupon discounts were applied to the refunded amounts. The last refund of $143.75 included the $25.00 for the Waterlily Colchium, $18.75 S/H credit and additional $100.00 for your inconvenience.Please let me know if I can be of any additional assistance.Thanks,Kim J[redacted]Revdex.com Customer Dispute ResolutionK Van Bourgondien
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]