Valve Corporation

I am a grandmother and have bought the Steam Railroad simulators for my minor grandson. Had I known that spending this extravagant price for a DVD and then having to register with personal information; I WOULD NOT BUY. Now we have a UNUSABLE Train simulators THAT COST OVER $60. What a rip off

I would actually like to now how Valve measures the play time, I tried Sea of Thieves for half an hour and after not liking it I requested a refund, my account shows that I have played for 4 hours ! Of course they denied the refund and now I've wasted $40 in a game I don't like when I could've instead and gone for the sure thing and purchase Star Wars or Assassin's Creed. Next time I'll buy directly for the game maker and recommend everyone doing the same thing

I wish to inform Revdex.com Alaska, Oregon, Western Washington that my complaint ID [redacted] has been settled to my satisfaction, and I'm sure to the satisfaction of many others against Valve Corp: Although I received no direct correspondence from the company regarding the complaint, and did not receive any exchange of product, they have updated their refund/exchange policy for future purchases making them a *appear [redacted] to be a more reliable company to work withThat is good enough for me Thank you for your assistance! Sincerely, [redacted]

Revdex.com: The company did respond to my ticket on 1st DecemberBy now, the issue is resolvedHaving waited month it’s still a terrible service, but there are no problems now.Sincerely, [redacted]

Steam has contacted me again and agreed to refund the charge This complaint can be closed and I am satisfied with their response Thank you, ***

Complaint ID *** has been resolved, thank you
*** ***

This complaint has been resolved and my access to the account has been restored
Thank you for your assistance
*** ***

Hello,
Please be advised that complaint *** has been resolved with a positive outcome
Please amend and or close out this complaint
Thank you

The company did contact me as a result of the complaint and the issue was resolved
Thanks for your help and please update the case information
***

The complaint ID [redacted] has been resolved outside of the Revdex.com and can be canceled.Thank you for your time!   Sincerely -Mr. [redacted]

Valve has given me a refund for my purchase, I couldn't originally find a better contact for them and they kept denying my refund but they have since issued a refund and the issue is now reolved and I am very happy and satisfied with valve for their customer service and help with my issue.

I was finally able to get a hold of someone with Valve Corporation that forwarded my problem to Steam Support.  It took another week but my problem has been addressed to my satisfaction.
Thank you for you assistance in this matter.
[redacted]

Revdex.com:
The company did respond to my ticket on 1st December. By now, the issue is resolved. Having waited 3 month it’s still a terrible service, but there are no problems now.Sincerely, [redacted]

I wish to inform Revdex.com Alaska, Oregon, Western Washington that my complaint ID
[redacted] has been settled to my satisfaction, and I'm sure to the satisfaction of many others against Valve Corp: Although I received no direct correspondence from the company regarding the complaint, and did not...

receive any exchange of product, they have updated their refund/exchange policy for future purchases making them a *appear* to be a more reliable company to work with. That is good enough for me.
 
Thank you for your assistance!
 
Sincerely,
[redacted]

To whom it May Concern
 
I had filed a complaint with Revdex.com against the Valve Corp and would like to inform you that over this past weekend they contacted us and re-stored the account.
 
I thank you for your efforts..
 
Warmest Regards,
 
[redacted]

Steam has contacted me again and agreed to refund the charge.   This complaint can be closed and I am satisfied with their response.   Thank you, [redacted]

Good day,
 
I would like to inform the Revdex.com that Valve Corp. has resolved my issue with them by issuing store credit the full amount.
 
Thank you very much for rendering valuable assistance!
 
Faithfully,
[redacted]