Value Link Plus, Inc.

Revdex.com,We have reviewed the account in questionAs a
result, the directory assistance service plan associated with telephone
number *** has been cancelledIt is possible however, that the customer's next bill is already in progressPlease note that it can take up
to
two billing cycles for the service to be removed and applicable
credits to be printed on to her *** billing statementThis customer was in our call back queueShe did contact our office once Tuesday after hours and once yesterday during a high volume periodIt is our goal to satisfy every complaint swiftlyReference *** as confirmation of this cancellation and full account credit.Respectfully,
Scott M***
Customer CareValue-Link Plus

Revdex.com,We have reviewed the account in questionAs a
result, the directory assistance service plan associated with telephone
number *** has been cancelledIt is possible however, that the customer's next bill is already in progressPlease note that it can take up
to two billing
cycles for the service to be removed and applicable
credits to be printed on to her *** billing statementThis customer was in our call back queueShe did contact our office once Tuesday after hours and once yesterday during a high volume periodIt is our goal to satisfy every complaint swiftlyReference *** as confirmation of this cancellation and full account credit.Respectfully,Scott M***Customer CareValue-Link Plus

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]