Valor Credit Union

January 23, 2017I am so sorry for the delay in answering your emailFor some reason both of your emails to me went to my spam-blocker and I just happened to take a look in there today and saw your emailsAgain, very sorryI have had the opportunity to talk with all staff involved in your
experience and truly apologizeThe service you received was certainly not up to Valor standards or appropriateIf you will provide us with a statement from ***, we'll reimburse you for interest paidIf there are other losses resulting from this transaction, please let me know and provide a little supporting documentation and we'll reimburse Again, we are very sorry this transaction was not handled appropriately and have instituted additional measures to ensure this does not happen again.If you'd like to discuss further, please call me any time.Chris D Interim CEO