Valley West Landscapes Reviews (%countItem)
Valley West Landscapes Rating
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The work has to be done over again. A retaining wall was built that is not within the specifications of the contract. No drainage was added to the wall or lower sod area. The wall needs to be rebuilt and drainage needs to be added to the wall and lawn below it. the sod needs to be redone. The work outlined in the contract was not completed such as hooking up irrigation and drip lines as well as application of bark dust. The job was paid in full but is scheduled to be redone by another landscaper. I am asking for credit for the redo but Valley West will not comply.
Valley West Landscapes denies the validity of the complaint and is working with the customer to educate them on expectations and protocols of installation, as well as ultimately resolving the dispute and satisfying all of their concerns.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely