Valley Truck & Equipment

Complaint: [redacted] I am rejecting this response because: I agreed upon fixing things around the house of that matter ive let them know plumbing and electrical is not my duty to fix no matter whatI havent heard anything from them in months regarding these issues that are not safeThe city of Memphis has been trying to contact them on regards of the pool and fence not required for me to fix by Memphis Regulations.Still haven't heard back from them on that eitherNobody has made an effort to see about anythingi have pictures and emails of conversationsThose problems go beyond my fixingwhich never said had a problem doing anythingive repainted house strip floors and etcto make it into a home thus farI actually need to see results not just them threatening me and being rudelack of communication Regards, [redacted]

Ms [redacted] ,My apologies for the late reply today.Our company takes the health and safety of our tenants and clients seriously We are looking for contractors to address the problems that were the subject of the complaints Having said that, our client was fully aware of the issues and had agreed to take responsibility for them herself We will be working with her to sort out her problems.Please let me know if you have any further questions I look forward to hearing from you.With best regards, [redacted] , Esq.Buttross Group of CompaniesNLamarAustin, Texas [redacted] Ofc[redacted] Fax

Ms. [redacted],My apologies for the late reply today.Our company takes the health and safety of our tenants and clients seriously.  We are looking for contractors to address the problems that were the subject of the complaints.  Having said that, our client was fully aware of the issues and...

had agreed to take responsibility for them herself.   We will be working with her to sort out her problems.Please let me know if you have any further questions.  I look forward to hearing from you.With best regards,[redacted], Esq.Buttross Group of Companies5115 N. LamarAustin, Texas 78751[redacted] Ofc.[redacted] Fax

Complaint: [redacted]
I am rejecting this response because: I agreed upon fixing things around the house of that matter ive let them know plumbing and electrical is not my duty to fix no matter what. I havent heard anything from them in months regarding these issues that are not safe. The city of Memphis has been trying to contact them on regards of the pool and fence not required for me to fix by Memphis Regulations.Still haven't heard back from them on that either. Nobody has made an effort to see about anything. I have pictures  and emails of conversations. Those problems go beyond my fixing. which never said had a problem doing anything. ive repainted house strip floors and etc. to make it into a home thus far. I actually need to see results not just them threatening me and being rude. lack of communication.
Regards,
[redacted]

Revdex.com 1005 La Posada Drive Austin, Texas 78752Re: Complaint No. [redacted] filed by [redacted] To Whom It May Concern:I am in-house counsel for the Buttross Group of Companies and am responding to the above-referenced complaint on its behalf.We will be pleased to...

refund Ms. [redacted]' $25.00 application fee, and we regret that she had a bad experience communicating with members of our staff. We buy and sell about a thousand distressed properties each year throughout the United States. It is a fast-paced business and we often have multiple prospective buyers who are interested in purchasing the same property.I am unable to confirm the details of Ms. [redacted]' complaint, but I accept them at face value and regret that she missed an opportunity for a good deal. If she will grant us permission to do so, we shall be pleased to contact her if we purchase additional properties in her geographic area.I will ask our accounting department to issue a check and mail it to Ms. [redacted] forthwith. If any followup is required, please direct your communication to my attention. I remain,Very truly yours[redacted]For the Buttross Group of Companies