Customer ordered radiator and was advised on phone and through text messages that radiator would take a week to get to my distributor and anther week to get to meI told customer when I received item I would gladly over night item to himMany calls and texts and customer still has not answered me
regarding if he would like radiator still or if he wants me to refund his credit cardmessages were sent and called on Sunday march *** at 11:19am and also on Sunday march *** at 12:40pmfinal reach out to customer on April *** our business protocol has a 10% re stocking feeThanks for taking time to read this and thanks for choosing valley moto shop for all your power equipment and power sport needs!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I am still waiting for my money to hit my accountthe owner of the business text me in reference to my money being returned to mehe informed me that it would take up to hoursIts beyond hours and my money is still NOT in my account.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Good Morning. I did receive my funds. However, I was never informed about a restocking fee. Before, or at anytime during the purchasing process. I am satisfied that this issue has been somewhat resolved. Thanks to the Revdex.com. It sucks that it had to go in this direction. I met them vendor once and thought he was an upstanding citizen. Even allowed him to ride on my UTV the first day of meeting him. Guess you never know. Thanks again Revdex.com
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
That's his credit card they were returned toIt's under his wife's name We also had to charge a 10% re stocking fee due to special order
Customer ordered radiator and was advised on phone and through text messages that radiator would take a week to get to my distributor and anther week to get to meI told customer when I received item I would gladly over night item to himMany calls and texts and customer still has not answered me
regarding if he would like radiator still or if he wants me to refund his credit cardmessages were sent and called on Sunday march *** at 11:19am and also on Sunday march *** at 12:40pmfinal reach out to customer on April *** our business protocol has a 10% re stocking feeThanks for taking time to read this and thanks for choosing valley moto shop for all your power equipment and power sport needs!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I am still waiting for my money to hit my accountthe owner of the business text me in reference to my money being returned to mehe informed me that it would take up to hoursIts beyond hours and my money is still NOT in my account.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
That's his credit card they were returned to. It's under his wife's name We also had to charge a 10% re stocking fee due to special order
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Good Morning. I did receive my funds. However, I was never informed about a restocking fee. Before, or at anytime during the purchasing process. I am satisfied that this issue has been somewhat resolved. Thanks to the Revdex.com. It sucks that it had to go in this direction. I met them vendor once and thought he was an upstanding citizen. Even allowed him to ride on my UTV the first day of meeting him. Guess you never know. Thanks again Revdex.com
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]