Valley Car Group Inc

My #1 concern when selling to a car buying company like Valley Car Group was how legitimate they were. [redacted] and [redacted] were definitely that, plus generally courteous and on top of their game. They patiently navigated the security checks I wanted to go through (accompanying them to mail out the rest of my loan payment to Bank of America, confirming cashier check legitimacy, etc.).
A heads up that the overall process was clunkier than it needed to be, due to 1) VCG not being as familiar with Bank of America's loan payoff process as I would have hoped and 2) them training a new rep on my deal (he made a few flubs that I caught, but that ate up time). I assume both of these things will be ironed out as they mature as a company.
I'd recommend VCG to a friend for sure, in spite of the negative Revdex.com review, which seems to be based on an extenuating circumstance. I didn't experience any of the negatives mentioned in that review.

My #1 concern when selling to a car buying company like Valley Car Group was how legitimate they were. [redacted] and [redacted] were definitely that, plus generally courteous and on top of their game. They patiently navigated the security checks I wanted to go through (accompanying them to mail out the rest of my loan payment to Bank of America, confirming cashier check legitimacy, etc.).

A heads up that the overall process was clunkier than it needed to be, due to 1) VCG not being as familiar with Bank of America's loan payoff process as I would have hoped and 2) them training a new rep on my deal (he made a few flubs that I caught, but that ate up time). I assume both of these things will be ironed out as they mature as a company.

I'd recommend VCG to a friend for sure, in spite of the negative Revdex.com review, which seems to be based on an extenuating circumstance. I didn't experience any of the negatives mentioned in that review.

Review: [redacted], from Valley Car Group contacted my wife [redacted], regarding buying my 2012 Hyundai Veloster. She made an offer of $14,000.00. After discussing the offer we decided to accept and called back the number she gave us. I spoke with [redacted] and explained that we decided to accept the offer and made arrangements to meet him after work to exchange the vehicle and money. About an hour later he called me back and said that "a mistake" had been made when they input the information about the car and that he could not honor the deal. He later called back with an offer of $13,200.00 and said he couldnt go any higher or I would be taking money away from his kids.Desired Settlement: I would like Valley Car Group to honor the original offer of $14,000.00 that they made, and we accepted, in good faith.