Valere Anti-Aging Serum

Dear [redacted],Our company, Valere Anti-Aging Serum strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously. Before customers commit to our 14 day free trial, our customers must affirm to and acknowledge the terms & conditions...

for our autoship program by marking the T&C check-boxes. Please see the following check-out page for more information: https://www.faceserum7ths.org/toc.phpOur records indicate that [redacted] had already been processed a refund in the amount of $98.71 on 01/20/2016 after a call to our customer service team. Please allow for 5-7 business days from the above mentioned date for this refund to be processed. Please feel free to contact us know if you should have any further questions at 855-647-1622 or [email protected] .Sincerely,Valere Anti-Aging Serum [email protected]

Dear [redacted],Our company, Valere Anti-Aging Serum strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously. Before customers commit to our 14 day free trial, our customers must affirm to and acknowledge the terms & conditions...

for our autoship program by marking the T&C check-boxes. Please see the following check-out page for more information: [redacted]We feel for our customer’s concerns, and have processed a refund in the amount of $98.71 as requested. In addition, this customer has been taken off recurring billing and will no longer be billed. Please allow for 5-7 business days for this refund to be processed. Please feel free to contact us know if you should have any further questions at [redacted] or [redacted] .Sincerely,Valere Anti-Aging Serum [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below. I have requested 2 payments to be refunded as that is what I was charged. Therefore, I am not satisfied with only ONE refund, but both refunds as requested. I had to cancel my credit card due to fraudulent activity from this merchant by charging me twice and suspicious activity on my account due to their unsecured website.I will only accept both charges being refunded. ]
Regards,
[redacted]

Dear [redacted],Our company, Valere Anti-Aging Serum strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously. Before customers commit to our 14 day free trial, our customers must affirm to and acknowledge the terms & conditions...

for our autoship program by marking the T&C check-boxes. Please see the following check-out page for more information: [redacted]  We feel for our customer’s concerns, and have processed a refund in the amount of $98.71 as requested. In addition, this customer has been taken off recurring billing and will no longer be billed. Please allow for 5-7 business days for this refund to be processed. Please feel free to contact us know if you should have any further questions at [redacted] or [redacted].Sincerely,Valere Anti-Aging Serum [redacted]

Dear [redacted],Our company, Valere Anti-Aging Serum strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously. Before customers commit to our 14 day free trial, our customers must affirm to and acknowledge the terms & conditions for...

our autoship program by marking the T&C check-boxes. Please see the following check-out page for more information: [redacted]We feel for our customer’s concerns, and have processed a refund in the amount of $98.71 as requested. In addition, this customer has been taken off recurring billing and will no longer be billed. Please allow for 5-7 business days for this refund to be processed. Please feel free to contact us know if you should have any further questions at [redacted] or [redacted] .Sincerely,Valere Anti-Aging Serum [redacted]

Dear [redacted], sans-serif; font-size: small;">Our company, Valere Anti-Aging Serum strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously. Before customers commit to our 14 day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxes. Please see the following check-out page for more information: [redacted]Our records indicate that [redacted] had already been processed a refund in the amount of $98.71 on 03/09/2016 after a call to our customer service team. Please allow for 5-7 business days from the above mentioned date for this refund to be processed. Please feel free to contact us know if you should have any further questions at [redacted] or [redacted].Sincerely,Valere Anti-Aging Serum [redacted]