VALENTI SALON

Dear [redacted],We are sincerely sorry to hear about your recent experiences at our Salon & Spa!  Our Management team has reviewed your feedback as we take all feedback very seriously.  Feedback like yours helps our business to learn and grow.  We will be further evaluating our current...

DONATION system to make it more guest friendly.  We can see how this could be discouraging and confusing from the consumer point of view!  We value your business and would love to continue to have you as a customer.  We certainly will honor your request and I look forward to further speaking to you.  I will contact you during the evening of June 20th as we discussed last night.  Again, please accept our sincere apologies. Yours at Service,Lisa R.Customer Experience Manager