Valencia Family Dentistry & Orthodontics

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

June 6, 2017 Revdex.com 7007 Jefferson St NE Ste A Albuquerque, NM 87109 RE:complaint #[redacted] To whom it may concern: Thank you for bringing this concern to our attention. I am sorry that the complainant was inconvenienced. I was unaware of the...

situation. I have removed the missed appointment fee from her account and offer my sincere apology for any trouble this has caused her. I have enclosed a correct statement that shows she has no balance with our office. I have also noted on her account that she will not be returning to our office. Sincerely,Lois J[redacted], Office Manager