V. Mignanelli & Son

Dan Perkins will refund the $deposit and reimburse the $for the customers in section.We will call the customer to initiate the refund. Avrom S***, GM

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me. The mailing address for the refund is:** *** ***
*** *** ** ***
Sincerely,
*** ***

** *** has been refunded the warranty,The money was sent to her address in ***She has been contacted with this information

I would like to delete my complaintDan Perkins agreed to fix my problemThank You *** Loris ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint I* *** and find that this resolution is satisfactory to me
Sincerely,
*** ***

Tell us why here...complaint resolved refunds were generated

From: j r[redacted]] Sent: Friday, September 30, 2016 2:23 PM [redacted] Subject: Re: Your complaint has been received   They issued the check this morning

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
The problem associated with...

the vehicle was not an easy one to figure out. It is  possible that my son had fixed it just before bringing it in to be checked, but for safety reasons we needed to do all we could. Dan Perkins kept the truck for a week and provided me with a loaner vehicle. Both the mechanic and service manager both had the truck and tried to recreate the problem and thoroughly tried to find the issue. I found [redacted] to be very nice and pleasant to deal with. The general manager [redacted] also sat with me and he wanted to make sure that I was completely satisfied and he was also very understanding. I would say not to judge Dan Perkins based on one terrible manager ([redacted] as he is not a true reflection of the entire Dan Perkins business.
Sincerely,
[redacted]

We have contacted the customer.I have spoken to Mrs [redacted] and will be speaking to Mr [redacted] when he returns from work to find a resolution.[redacted]

We have resolved the issue with this complaint. The vehicle passed all applicable safety criteria.