USI

Initial Business Response /* (1000, 10, 2016/02/29) */
Thank you for taking the time to let us know about a concern with our service. The insulation install for the crawl space that the landlord contracted USI for ended up being inaccessible in 20% of the area due to height limitations (10-12...

inches height). This was reported to our branch office on 2/15/16 by the installers at the job site, and confirmed by sales representative Jesse Kent on 2/16/16 upon a return inspection of the crawl. Sales representative explained situation to landlord on 2/16/16. We offer to refund any down payment to the landlord. If landlord wanted to have 80% of crawl space insulated we can oblige at adjusted price and a new contract with restrictions drawn up and signed by landlord.