USA Containers Reviews (%countItem)
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USA Containers Rating
Address: 5442 S 900 E Ste 312, Salt Lake Cty, Utah, United States, 84117-7204
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A good company would pressure their suppliers to deliver quality products. This company does not care about their reputation and does not stand by their product.
Go to a local shipping container yard and choose one yourself. Do not trust these immoral people with your business. I learned the hard way and will be filing in small claims court.
This is version two of a previous container MLM called ***. Look up their reviews on Revdex.com. This company leadership deceptively chose the name USA container. The majority of the staff and CEO are Romanian. Also the staff is partially located in Eastern Europe. To confirm look up their profiles on LinkedIn. You will also see they are all former employees of *** (again read the reviews). If your intent is to support a local or even US-based company this is not it.
Regarding their products and service . USA containers are brokers who never see or touch the items they are selling. This company will not because they are brokers trying to sell you a container you will not want. History will repeat itself and this MLM will likely face the same end.
I purchased a container in Frisco TX. It arrived with holes. Their offer was to send a patch kit that I had to install. I bought another from a local vendor that allowed payment on delivery. You should buy from a vendor that allows payment on delivery. It a strong indicator of trust and reputation
Great experience with USA Containers from the first contact until the final delivery and placement. Heidi was very professional and helpful. She answered our questions and stayed in contact thru the entire process. The delivery driver was in contact until the final placement. Everyone was friendly and personable. I would recommend them, very highly and will probably do business again in the future.
Thank you Ed for your review! We truly appreciate you and your business! God bless
I got a 8'x20' container was delivered two days late. I didn't inspect because it was delivered to me on a ramp truck,that was 11 ft to the top of the container. Driver dropped container not wear I wanted it. I then looked over the container dents rust doors were very hard to open. I sent pictures and found after a storm it has a hole in roof. Let them know and blame it on me for not inspecting the container,before I sign the paper work for container. So it cost my labor and 500.00 to fix it. Don't buy from them,take your money and look at it first, local seller.
Hello Steve, thank you for your review. From our records it indicates that this has been resolved and a team member has reached out. We hope that the resolution and the fix will turn your review in a positive one.
Our sales lady Sara was very kind and helpful. She answered all my questions and stayed in contact with us through whole process from sell to ensuring delivered product was great.
Jessica, thank you so much for your review! We love Sara! If we can ever serve you again, please do not hesitate to reach out. Take care!
My experience with USA Containers was great, from the first contact until the final delivery and placement. No pressure to buy even though the price was excellent. The delivery driver was in contact until the final placement. ERveryone was friendly and personable. I would recommend them, very highly and will probably do business again in the future.
Ed, we truly appreciate you taking the time to leave us a review! Thank you for doing business with us. God bless, stay safe!
I ordered a container from them and it was delivered and looked good when I got I. I put items inside it and went to close the doors and they would NOT latch! I thought it might be because it was not level, so I then leveled the container and it still would not latch, so I contacted the company. It was warranted to be leak and rodent proof, and with the doors not latching it was NOT! They started to give me the run around and after over a month, they now will not help me! They told me they would replace it if not leak proof and now they say they will not!
I want it rplaced with one that will latch and be able to lock to keep my things in it.
Attached to this email is a copy of the terms and conditions in regards to the warranty and the process of inspection and delivery + copy of inspection sheet where there were no problems with the container at time of arrival.
Official Company to Revdex.com:
USA Containers arrived on customer's property with the container. Representative together with customer inspected the container. Doors closed and opened, no holes, no leaks were found.
As per our warranty, USA Containers will cover and leaks / holes for 18 months however there are no leaks. Customer is talking about the doors which are not covered by the warranty, that's why driver and customer inspect container at the time of arrival.
USA Containers stands by their warranty and by their promise that's why they assist with inspection at delivery and warranty for leaks.
This case is closed as it does not violate our warranty promises.
Solid container for a good price. The delivery driver was outstanding. He put the 20 ft container right where I needed it!!!
Thank you Mike for taking the time to leave us a 5 star review. The driver that delivered your box is awesome! We love him. Stay safe and God Bless!
Very happy with my container, I would recommend this company to anyone
Thank you Richard for taking the time to leave us a 5 star review! God bless!
Smooth transaction. Happy w my container. Looking forward to helping booking up neighbors.
Jody, thanks a ton for taking the time to leave us a 5 star review. God bless! Stay safe
On December 5, 2019, I purchased a 9 X 40 shipping container from USA Containers, represented by Andrei P (who in later correspondence identified himself as USA Container President). Due to inclement weather conditions in the Beckley, WV area at that time, it was agreed that delivery would be postponed until improved weather conditions.
On or around June 2, 2020, I contacted Andrei P to advise that I was ready to take delivery and Mr. P agreed delivery would be arranged. On June 3, 2020, I received an email from Mr. P stating that the container had left their facility and that he was told by the trucking company, Expedited Conex, that the container had been delivered. No dates for shipment or delivery were provided by Mr. P, but I have NOT received delivery of a container. Via email I informed Mr. P that delivery has not been made and requested that my container be delivered ASAP. Mr. P's response, again via email, was that he would conduct an investigation and hoped to have results of the investigation by mid-July. I can't imagine why it would take so long to track down the container so I'm dubious of his "excuses" for why I haven't received the container, for which I paid $2,565 via credit card. I can provide the reference number on the credit card transaction if that is needed.
Hello,
from our records it is indicated that the shipping container 40ft long by 9ft tall was delivered.
we indicated to the customer that we filed a police complaint and are working to figure out if the trucking company or the neighbors are not truthful. we indicated to the customer that we will get back as soon as we hear back form the police report. we indicated to the customer that this will be resolved however we are just pending replies.
you are 100% correct and we apologize. We have just processed a FULL REFUND back into your account and we will take care of our investigation where you do not have to be involved in this. We apologize for this. You should have all the money in the next few business days
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely
Liv H did a excellent job in the sales department. Everything from her sale to the delivery was as stated. I ordered a used 40' HC and received just that. I'll be using her again and highly recommend her to friends and family.
Thank you Wesley for taking the time to leave us a positive review. We appreciate you and your business. Liv is great and we love working with her. God bless!
We had a great experience ordering our container. All our questions were answered quickly and the container is in excellent condition. Thank you for helping us with our move. I would recommend this company.
A great experience. Delivered on the day requested (saturday) awesome customer serivce through facebook on Saturday even though the office was closed. Definitely no complaints.
Thank you for your business, Michael! We appreciate you! Stay safe’
Do not keep promises made to refund total amount. Have email confirmation for full refund and still they keep 150 because they could have delivered on 3 in rain day. Shady company
Hello David, what is the order number so we can check and assist? Maybe it was a mistake.
Very pleased with the service and quality of the container that we’ve picked up. I will be doing business with USA containers as much as possible. Thank you!
Thank you for your business Dave! Stay safe and God bless !
Great work and well explained process I had no questions everything was well explained
Norma we appreciate your review and thank you for trusting us along the way! God bless!
Great customer service from Jenne'. Very satisfied with the container that was delivered.