US Post Office

I have spoken with [redacted] by phone on 6-7-The customer has expressed her concerns with the Station carriers not picking up her USPS.com online pickup service for her packagesI explained to [redacted] that I would communicate with the post office to ensure an Alert card to be placed on her routeThis will alert all City Carriers working on her route will be more attentive to [redacted] online requestIn addition, I have requested that the Station advise all City Carriers/CCA's to communicate with one another when helping each other working split routes to ensure scheduled package pickups orders are adhered [redacted] has my direct number and is welcome to contact me in needed

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

The case # [redacted] states the customer is having problem with her mail since June Once again I only handle Denver issues with in CO/WY DistrictThe customer is located in [redacted] ***Please have the customer contact their local post officeOr the customer may call the [redacted] to file their concernThe 1800# will route their call to the customer responsible post office whom handles Zip-code ***

Initial Business Response /* (1000, 6, 2015/08/18) */
The Westwood Post Office placed a temporary hold was placed on customer's mail 07/28/Due to mail receptacle moved without authorization from local postmasterThe Westwood Post Office is currently performing and assessment to determination
whether or not we will accommodate the customer's movement of the mailboxIn addition, Westwood Post Office will notify the customer or Landlord of final outcome to resume delivery
Customer Obligation
Responsibilities
Appropriate mail receptacles must be provided for the receipt of mailThe type of mail receptacle depends on the mode of delivery in placePurchase, installation, and maintenance of mail receptacles are the responsibility of the customerAppropriate locations for installation should be verified with local postmastersCustomer obligations are as follows:
aIf door delivery is authorized, customers must provide either house-mounted boxes that provide adequate protection and security for the mail and that are approved by the local postmaster, or they must provide door slots (see 632.3)
bIf curbline delivery is authorized, customers must erect curb-mounted receptacles that comply with USPS(r)-STD-(see 632.5)
cIf centralized delivery is authorized, customers must install mail receptacles that comply with USPS STD 4C Wallmounted Mail Receptacles or USPSB1118, Postal Service specification, Cluster Box Units (see 632.6)
Requests for Delivery Service
General
Requests or petitions to establish, change, or extend city delivery service must be made to the local postmasterNo formal petition is requiredPostmasters forward requests or petitions to establish service to the district designee with a statement reporting whether the requirements in have been met

The case # [redacted] states the customer is having problem with her mail since June 2015. Once again I only handle Denver issues with in CO/WY District. The customer is located in [redacted]. Please have the customer contact their local post office. Or the customer may call the...

[redacted] to file their concern. The 1800# will route their call to the customer responsible post office whom handles Zip-code [redacted].

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

I have spoken with [redacted] by phone on 6-7-16. The customer has expressed her concerns with the 80205 Station carriers not picking up her USPS.com online pickup service for her packages. I explained to [redacted] that I would communicate with the 80205 post office...

to ensure an Alert card to be placed on her route. This will alert all City Carriers working on her route will be more attentive to [redacted] online request. In addition, I have requested that the Station advise all City Carriers/CCA's to communicate with one another when helping each other working split routes to ensure scheduled package pickups orders are adhered. [redacted] has my direct number and is welcome to contact me in needed.