UPS Store #1738

I've have numberous problems with this UPS STORE.

EMPLOYEE GAVE AWAY A COMPUTER MONITOR TO ANOTHER BOX HOLDER (290) .TOLD MANAGER/OWNER SHOWED THEM FEDEX TRACKING # THAT PACKAGE ARRIVED AND WAS ADVISED THEY NEVER RECEIVED IT AND THEY CAN'T HELP US. IT WAS ABOUT TWO WEEKS WHEN BOX HOLDER 290 CALLED MY SON AND ADVISED HE HAD HIS COMPUTER MONITOR .WE MET WITH HIM 1Q WE WERE ABLE TO PICKUP THE COMPUTER MONITOR. THE PACKAGE HAD MY SON NAME CLEARLY ON THE BOX. WE BROUGHT IT UPS STORE ATTENTION AND DIDN'T SAY MUCH, JUST SORRY.

ANOTHER INCIDENT WAS ANOTHER PACKAGE ARRIVED AND THEY ALSO TOLD US PACKAGE DID NOT ARRIVED. IT WAS A FOOD ITEM, CLEARLY HAD THE UN1845 (DRY ICE) STICKER ON BOX. EMPLOYEE PUT BOX ASIDE, NEVER CHECK INTO SYSTEM. FOOD WOULD HAVE BEEN SPOILED IF WERE WERENT PERSISTENT IN HAVING THEM FIND THIS PACKAGE IN THEIR STORE.

ANOTHER INCIDENT, EMPLOYEE RETURNED IMPORTANT MAIL TO SENDER. MY ADDRESS WAS CLEAR AND VISABLE.

ANOTHER COMPLAINT, PACKAGE WAS NEVER GIVEN TO ME AFTER 3 WEEKS.

I'VE BEEN IN CONTACT WITH OWNER (MARY), HAS AN ATTIDUDE, BLAMES INCIDENTS ON ONE EMPLOYEE WHO HAS A DISABILITY, OWNER VERBALLY TOLD ONE EMPLOYEES THAT I TALK ABOUT HER AND THAT I BLAME HER. EMPLOYEE CONFRONTED ME AND I AM I DON'T EVEN KNOW YOU OR DON'T KNOW YOUR NAME (SINCE THERE MANY NEW EMPLOYEES TO THIS STORE). OWNER LIKE TO CAUSE DRAMA.

AS OF RESULT OF THIS, I NO LONGER WANT TO DO BUSINESS WITH THIS UPS STORE AND IN THE PROCESS OF OPENING WITH ANOTHER STORE.

I DO NOT KNOW HOW A STORE LIKE THIS CAN STAY IN BUSINESS.