I purchased an iwatch for my husband and was expecting the item to arrive on January 3 but it didn't arrived. I checked the UPS tracking and it showed that it will deliver on January 5 so I took that day off to make sure I get the item. For the whole day, I was sitting in the living room waiting for UPS to deliver my item but they never even once knock on the door and never did leave a notice to pick up the item. Later that night, I decided to check the tracking information and saw the updated information as "Customer was not available when UPS attempted delivery. Will deliver to a nearby UPS Access Point⢠for customer pick up." Seriously, the delivery guy had to make up a lie that I'm not home and didn't even left a notice paper to notify me to pick up the item. This is an expensive item so if I don't check the tracking information, I wouldn't know that the delivery guy already dropped the item at the UPS Access Point store. Thanks a lot for not doing your job. I paid for $600 for an item that use the [redacted] shipping company to deliver the item to me.
I purchased an iwatch for my husband and was expecting the item to arrive on January 3 but it didn't arrived. I checked the UPS tracking and it showed that it will deliver on January 5 so I took that day off to make sure I get the item. For the whole day, I was sitting in the living room waiting for UPS to deliver my item but they never even once knock on the door and never did leave a notice to pick up the item. Later that night, I decided to check the tracking information and saw the updated information as "Customer was not available when UPS attempted delivery. Will deliver to a nearby UPS Access Point⢠for customer pick up." Seriously, the delivery guy had to make up a lie that I'm not home and didn't even left a notice paper to notify me to pick up the item. This is an expensive item so if I don't check the tracking information, I wouldn't know that the delivery guy already dropped the item at the UPS Access Point store. Thanks a lot for not doing your job. I paid for $600 for an item that use the [redacted] shipping company to deliver the item to me.