The vehicle was sold November 6, 2017 in good condition2 Weeks later November 20, 2017 they make their payment and do not report any maintenance problems ( Payments are due every two weeks )One month later on the date of the second payment on December 12,2017, the husband communicates with us and...
asks us for a few more days to make his payment, states he has no money, and does not report any problems with the vehicle. December 11, 2017 maximum date to make the deferred payment, we called the customer and he states us that he does not have money to continue with the payments of the vehicle and he asks that we pick up the vehicle.One month and one week after the purchase of this vehicle, they report faults with this car. The vehicle was sold AS - ISWe try to help our customer, we pick up the vehicle and in the process of reviewing the vehicle the insurance is canceled, entering the vehicle to a repossession process for non-payment and no insuranceThe letter is sent notifying the reposition of the vehicle and they do not make the payment or provide proof of the current insurance.At this time the maximum term to the reposition was met, and the car is available to be put on sale again.Text messages and documents signed by the customer prove the aboveThe car was repositioned for non- payment and cancellation of insurance, for this reason there will be no refundOur goal is that the customer is satisfied, we can change the vehicle for an equal under the same conditions of the previous sale, taking the $ 1,400 of down payment by the previous car as part of payment of the new vehicle only if they pay the remaining in cash.At the moment we have a 2001 VOLKSWAGEN JETTA 2.0, 4 CYL, 139,000 MILES, CLEAN TITLE, and it’s available for this exchange.Thank you for your attention.
The vehicle was sold November 6, 2017 in good condition2 Weeks later November 20, 2017 they make their payment and do not report any maintenance problems ( Payments are due every two weeks )One month later on the date of the second payment on December 12,2017, the husband communicates with us and...
asks us for a few more days to make his payment, states he has no money, and does not report any problems with the vehicle. December 11, 2017 maximum date to make the deferred payment, we called the customer and he states us that he does not have money to continue with the payments of the vehicle and he asks that we pick up the vehicle.One month and one week after the purchase of this vehicle, they report faults with this car. The vehicle was sold AS - ISWe try to help our customer, we pick up the vehicle and in the process of reviewing the vehicle the insurance is canceled, entering the vehicle to a repossession process for non-payment and no insuranceThe letter is sent notifying the reposition of the vehicle and they do not make the payment or provide proof of the current insurance.At this time the maximum term to the reposition was met, and the car is available to be put on sale again.Text messages and documents signed by the customer prove the aboveThe car was repositioned for non- payment and cancellation of insurance, for this reason there will be no refundOur goal is that the customer is satisfied, we can change the vehicle for an equal under the same conditions of the previous sale, taking the $ 1,400 of down payment by the previous car as part of payment of the new vehicle only if they pay the remaining in cash.At the moment we have a 2001 VOLKSWAGEN JETTA 2.0, 4 CYL, 139,000 MILES, CLEAN TITLE, and it’s available for this exchange.Thank you for your attention.