United Health Services Credit Union

After reviewing the complaint we could not find a purchase transaction with [redacted] at any of our locations She is welcome to contact our corporate office with questions and information on her concerns at anytime The ordinance passed in Tempe on 2/11/with a period open for revisionWe handle each consumer complaint or concern with the up most care now and before we became an accredited Revdex.com Business We have responded to each with facts showing that we followed Arizona Puppy Lemon Laws and beyond The Source of our puppies is transparent as anyone may attain this information at anytime Also each puppy has a health certificate required by federal law when transported into ArizonaThe term “Puppy Mill” is a term that describes a substandard breeder Before we purchase any puppy we do a thorough investigation of their breeding practices that include; USDA reports, onsite visits, pictures, vet documents, and building relationshipsWe are proud to have an A+ business rating and will continue our exemplary customer service to maintain our standing I am happy to answer any questions the Revdex.com may have in regards to our business practices

Today I reviewed the response from Puppy's N LoveI am not happy with their response due to the fact they had liedThere is a statement that states that Miguel and Jonathon came to the store and saw a puppy and could not get fundingThat statement is incorrectI have never once step foot in that store or JonathonAs far as that statement goes that was a lie and this company seems to say anything that can make a positive impact on themAs far as the documents from the puppy order I've never seen them due to the fact when I spoke with the rep she told me it was an internal form, that means I never saw the part of the document were it states I must wait weeks to fulfill an orderAlso it shows a customer signature and that is not my signature so I don't know who signed that paper and if someone is trying to forge my signature then that is another dispute I will have to addI do want the puppy that was stated in the prior response but I would like all the lies to stopI would like you not to call [redacted] and only call [redacted]

Good morning,My name is Frank M*** and I'm the owner of Puppies N' Love I called last week for Miguel and left a voice mail message on the *** number that he suggested contacting but have not heard back yet I sincerely apologize for any confusion regarding the special order of this puppy I have looked into this situation myself and I truly hope that we can reach a resolution I spoke to the associate at the store who informed me that someone did sign the special order form in early January She thought it was Miguel, but could have possibly been Jonathon We allow up to weeks to locate and purchase a special order puppy It is not always possible to locate a specific breed of puppy in that time frame which is why we would typically refund the amount of deposit if we are unable to locate the specific puppy In this case, it has only been weeks so far With that being said, there is still no guarantee that we will be able to locate a puppy for you within the week time frame We will happily continue to try to locate a puppy for you if that's what you prefer If not, and timing is critical, you may want to search for breeders on the internet If you do decide to continue the process and purchase a puppy from us, provided that we can locate one, I will offer you a $discount as a good faith gesture to help compensate for your time.We did confirm that the credit check by the finance company was a "soft" hit and will not affect your credit score.Regards,Frank M***

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Today I reviewed the response from Puppy's N Love. I am not happy with their response due to the fact they had lied. There is a statement that states that Miguel and Jonathon came to the store and saw a puppy and could not get funding. That statement is incorrect. I have...

never once step foot in that store or Jonathon. As far as that statement goes that was a lie and this company seems to say anything that can make a positive impact on them. As far as the documents from the puppy order I've never seen them due to the fact when I spoke with the rep she told me it was an internal form, that means I never saw the part of the document were it states I must wait 12 weeks to fulfill an order. Also it shows a customer signature and that is not my signature so I don't know who signed that paper and if someone is trying to forge my signature  then that is another dispute I will have to add. I do want the puppy that was stated in the prior response but I would like all the lies to stop. I would like you not to call [redacted] and only call [redacted].

After reviewing the complaint we could not find a purchase transaction with [redacted] at any of our locations.  She is welcome to contact our corporate office with questions and information on her concerns at anytime.  The ordinance passed in Tempe on 2/11/2016 with a 90 period open...

for revision. We handle each consumer complaint or concern with the up most care now and before we became an accredited Revdex.com Business.  We have responded to each with facts showing that we followed Arizona Puppy Lemon Laws and beyond.  The Source of our puppies is transparent as anyone may attain this information at anytime.  Also each puppy has a health certificate required by federal law when transported into Arizona. The term “Puppy Mill” is a term that describes a substandard breeder.  Before we purchase any puppy we do a thorough investigation of their breeding practices that include; USDA reports, onsite visits, pictures, vet documents, and building relationships. We are proud to have an A+ business rating and will continue our exemplary customer service to maintain our standing.  I am happy to answer any questions the Revdex.com may have in regards to our business practices.